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Moss Motors BMW

Lafayette, LA

4.7
308 Reviews

1401 Surrey Street

Lafayette, LA

70501

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Showing 308 reviews

December 08, 2020

MOSS BMW is my dealership and Michelle is my salesperson! I can’t put into words how much I love it! I have had the best experience from day 1 and won’t go anywhere else! From my first purchase 7 years ago u More

by C. Stoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Michelle Newland
December 04, 2020

Recently took delivery of a 2019 M5 Competition from Moss BMW. After searching nationally for months for a very specific M5 in pristine condition, at a fair price, I found their vehicle. Robert Ray and his More

by todd.cappellino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Trotti, Robert Ray
November 17, 2020

I dreaded car shopping. I wasn’t sure I was ready for a change. I visited numerous dealerships with lackluster enthusiasm. My husband a I decided to visit Moss Motors and I am so grateful we did. Michelle More

by Lmomof3boys
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
November 12, 2020

Always such a pleasure at this dealership!! Treat you like family on the sales floor AND service department! If you want a vehicle with exceptional quality that’s competitively priced with trustworthy pe More

by April LeBlanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service department. , Michelle Newland
September 09, 2020

Moss is the best Bmw dealer in the country. This is my 5th Bmw and my experience with moss has been the best. I even drove from New Orleans 2.5 hours away. New Orleans dealership is awful. More

by Cooltib2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ray, Mike Robair
August 14, 2020

Good service experience Went in for a brake fluid flush. Did not take long to get the work completed. The waiting area was clean and had coffee/snacks. Kevin helped me with t More

by Drkrishna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
July 31, 2020

I went to the service department and met with Andrew Carder he greeted me with excellent customer service and was very thorough. I was very please with him. More

by Donald
Recommend Dealer
Yes
Employees Worked With
Andrew Carder
June 29, 2020

I had the absolutely best car buying experience at Moss Motors BMW! Michelle did a fantastic job at securing the perfect vehicle for me and went above and beyond to ensure that it was flawless!! My husband More

by sjsarkies
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
June 24, 2020

Best BMW dealership around. These guys know how to take care of the customers . Very Professional staff that sincerely cares about it's customers . Good job guys !!!! More

by Jason Myers
Recommend Dealer
Yes
Employees Worked With
Aaron , Tico and the staff are superb , Chad Trotti, Michelle Newland, Robert Ray, Mike Robair, Michelle LaPorte
June 24, 2020

I am from New Jersey and was traveling alone back to my home state when a tire light came on in the BMW I was renting. I drove up to Moss and a handsome young man with a beard and no mustache dropped what More

by Sherinda Allen
Recommend Dealer
Yes
Employees Worked With
NA
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