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Moss Motors BMW
Lafayette, LA
308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 308 reviews
October 14, 2014
I could not believe how easy Robert made the process. With Robert's assistance and patience we got exactly what we wanted and are loving it. He made it a simple and pleasurable experience. He really knew With Robert's assistance and patience we got exactly what we wanted and are loving it. He made it a simple and pleasurable experience. He really knew his product. At time of delivery he gave a great presentation of the features and technology of the BMW's. He really knows his stuff. More
by charrob19
Helpful October 14, 2014
At Moss, you're the Boss! All of my expectations were met at Moss. I have alway enjoyed the process of purchasing a new vehicle at Moss. I have been completely satisfied with All of my expectations were met at Moss. I have alway enjoyed the process of purchasing a new vehicle at Moss. I have been completely satisfied with all the folks at Moss. More
by Barbara1225
October 14, 2014
Great communication! Chad and Troy handled the purchase of our BMW very professionally and with great attention to detail. I started our search online and Chad responded t Chad and Troy handled the purchase of our BMW very professionally and with great attention to detail. I started our search online and Chad responded the next day. We met shortly after that and he found 3 vehicles that fit the bill. Our final choice was delivered within a couple of weeks. They were both very considerate and patient. I would definitely recommend their service to anyone. Very satisfied with our experience at Moss. More
by grandoc
Employees Worked With
Troy Guidry, Chad Trotti
October 14, 2014
Best experience Best and most painless new car buying experience ever! Michelle is pleasant, professional and a pleasure to deal with. Would recommend ther service an Best and most painless new car buying experience ever! Michelle is pleasant, professional and a pleasure to deal with. Would recommend ther service and love the car. More
by kim.taylor.374549
Employees Worked With
Michelle Newland
October 09, 2014
Mike is a very knowledgeable and professional sales rep! Wonderful Sales Experience! We were very happy with the assistance we received from Mike when purchasing our new car. He is very knowledgeable on th Wonderful Sales Experience! We were very happy with the assistance we received from Mike when purchasing our new car. He is very knowledgeable on the BMW line. He patiently answered all of our questions and was fun to work with! More
by cindy.broussard.98
October 09, 2014
Top notch! Michelle provided me with a fantastic first time buying experience! She was very attentive to what I wanted, didn't push anything on me that I did not Michelle provided me with a fantastic first time buying experience! She was very attentive to what I wanted, didn't push anything on me that I did not want, made me feel extremely comfortable with my decision as well as made sure that I received the best deal possible. After leaving Moss Motors, I knew not only had I made the right decision by choosing Moss, but I had the perfect sales woman! The first time buying experience for me could not have gone any better! More
by ctveit123
Employees Worked With
Michelle Newland
October 08, 2014
GREAT EXPERIENCE, from sales to service!!!!! Great experience! Michelle is awesome!! Very knowledgeable and personal. She made purchasing my car a pleasant experience and I would recommend all Great experience! Michelle is awesome!! Very knowledgeable and personal. She made purchasing my car a pleasant experience and I would recommend all others to use her. I've purchased 1 Honda and 3 BMW's from Moss Motors and all of the staff and services continue to get better and better. Great job!!!! More
by TCAIN1
Employees Worked With
Richard Foard, Michelle Newland
October 07, 2014
Michelle is the go to sales rep! My husband & I are very pleased with the customer service we received by Michelle. She's very helpful & also knowledgeable about bmws. Michelle is by My husband & I are very pleased with the customer service we received by Michelle. She's very helpful & also knowledgeable about bmws. Michelle is by far the best sales rep we've ever worked with. If you're looking for a bmw, give her a call. More
by Makanna29
Employees Worked With
Michelle Newland
October 07, 2014
Super experience! This was so easy - everything except waiting for the car to be built! Michelle was delightful to work with. She knows the products thoroughly and is a This was so easy - everything except waiting for the car to be built! Michelle was delightful to work with. She knows the products thoroughly and is a patient teacher - for those of us who don't immediately gravitate toward voice commands. She's succeeded in getting me to use them. I feel confident recommending Michelle to friends and family; and will, no doubt work with her again in the future. More
by denise.womack.5
Employees Worked With
Richard Foard, Michelle Newland
October 07, 2014
Michelle is the real deal. Michelle is the by far the best sales rep ever! Purchasing a new vehicle can be so stressful but not if you have a sales rep like Michelle Newland. S Michelle is the by far the best sales rep ever! Purchasing a new vehicle can be so stressful but not if you have a sales rep like Michelle Newland. She is truly amazing - there wasn’t a question she couldn’t answer and she explained everything in detail and all with the utmost patience and understanding and always with a smile. Our relationship didn’t end after the purchase of the new BMW because when she said to call her or come by anytime, she meant it. In my opinion, Moss Motors is extremely blessed having Michelle on their team…she is the real deal! More
by sherrygm
Employees Worked With
Michelle Newland
