Moss Motors BMW
Lafayette, LA
Filter Reviews by Keyword
By Type
Showing 309 reviews
MIchelle Review I had a wonderful experience purchasing a BMW through Michelle Newland. She is very knowledgable and helpful. I would highly recommend her to anyone l I had a wonderful experience purchasing a BMW through Michelle Newland. She is very knowledgable and helpful. I would highly recommend her to anyone looking to purchase a new vehicle! Shes the best! More
Sales Professional I found a BMW with exactly the options I wanted at Moss, but it was 6 hours from where I live. I called Michelle Newland specifically because she I found a BMW with exactly the options I wanted at Moss, but it was 6 hours from where I live. I called Michelle Newland specifically because she had such high ratings online. Well she certainly lived up to her reputation. She put together a lease that convinced me it was worth the drive down to Lafayette. The transaction was super easy (No surprises or pressure sales tactics at all)! Once the paperwork was completed she spent nearly two hours reviewing all of the technical and electronic details on the car. The experience was great and I look forward to getting my next BMW from her. More
Gadget lady She was the most knowable woman when it came to all the new technology in my 2016 It was a great time learning what the car can really do. Thanks aga She was the most knowable woman when it came to all the new technology in my 2016 It was a great time learning what the car can really do. Thanks again More
...Second to none!! This was my second purchase through Michele. I was amazed how smoothly and easy she made the experience of purchasing a vehicle, even though it was a This was my second purchase through Michele. I was amazed how smoothly and easy she made the experience of purchasing a vehicle, even though it was a used vehicle, she helped out with everything.possible. She went out of her way and it showed by how the process went! Thank you!!!!!!! More
Present and comfortable atmosphere This was my second purchase with Michelle, she was amazing again! She cares about her customers and their service and shows it each and every time, Sh This was my second purchase with Michelle, she was amazing again! She cares about her customers and their service and shows it each and every time, She goes above and beyond anything you would expect to make sure you are happy and comfortable, she always finds time to help you with any problems that may arise, Great Job Michelle !!!! I will see you again for my next purchase ,,, JT More
X5 Purchased from Michelle Newline I hate buying cars, but Michelle actually made the process fun. She was always professional and very knowledgeable about BMWs. I am sure it was not I hate buying cars, but Michelle actually made the process fun. She was always professional and very knowledgeable about BMWs. I am sure it was not a pleasant experience for her as it took a month to finally decide, but she was always positive and upbeat. Never losing her sense of humor. Nine months later and she is still assisting me with anything I need for my BMW. She is a great sales person and Moss Motors should be happy to have her representing the dealership. Thank You Michelle, Shawn Hernandez More
The experience was great. Michelle Newland was a great person to deal with. She made everything so easy. This is our second car we purchase from Michelle in less than a year Michelle Newland was a great person to deal with. She made everything so easy. This is our second car we purchase from Michelle in less than a year and could not be more satisfied More
X3 purchase with Michelle Newland I never in my wildest dreams did I think I would purchase a BMW nor did I want to, but for some reason at the end of March 2015 I found myself at the I never in my wildest dreams did I think I would purchase a BMW nor did I want to, but for some reason at the end of March 2015 I found myself at the BMW dealership at Moss Motors in Lafayette, LA. From the moment I walked in the door I was greeted simultaneously by the receptionist, Felicia and Michelle Newland, Client Advisor. I had never been treated so warmly and professionally. Michelle went over and beyond to ensure all my needs were met during the purchase process and after checking with me periodically to ensure if my needs were met and still happy with my purchase. Michelle is without a doubt the best Client advisor I have ever dealt with and a complete asset to Moss Motors BMW dealership. She is first class car sales and shows that BMW is in fact, " the ultimate driving machine." Hats off to you, Michelle. Sheila Veronie More
Michelle did it again! This was our second purchase experience with Michelle and she was amazing yet again! She truly cares about her customers and it shows in everything sh This was our second purchase experience with Michelle and she was amazing yet again! She truly cares about her customers and it shows in everything she does. She goes above and beyond anything you expect to make sure you are happy and comfortable with your purchase. Her "after purchase" service is comparable to none! If you are looking for an effortless buying experience and the confidence of continued first class service, then I would definitely recommend Michelle Newland! More
Great Service Michelle made the entire experience an absolute joy. She took excellent care of us and that care has continued through today. I would and have recomme Michelle made the entire experience an absolute joy. She took excellent care of us and that care has continued through today. I would and have recommended Moss Motors and specifically Michelle Newland to all my friends. More