Moss Motors BMW
Lafayette, LA
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The smoothest, easiest, most painless car buying experience! Moss BMW dramatically simplifies the car buying experience; they add to that the best deals anywhere... it only makes sense to buy from Moss. The sale Moss BMW dramatically simplifies the car buying experience; they add to that the best deals anywhere... it only makes sense to buy from Moss. The sales staff has a knowledge level of their vehicles that is surpassed by none. They even help you link your car with the current state-of-the-art technologies, social media, and entertainment apps which integrate you and your vehicle with your family, friends, job, hobbies and local interests making your transportation part of your personality. Their service department is by far the best I've ever seen. Even routine services are handled as seriously and professionally as major repairs. Kudos's to Michelle from sale, Josh and Kevin from service and Dori from the admin department. A great team to work with.... More
Outstanding Customer Service Not only is Moss Motors an excellent dealership, their sales & customer service teams are top notch, specifically Michelle Newland. She made my first Not only is Moss Motors an excellent dealership, their sales & customer service teams are top notch, specifically Michelle Newland. She made my first car buying experience one I will never forget and has continued to make my experience with Moss very enjoyable! Any issue, question, or service I've needed since I've purchased my vehicle has been taken care of in an extremely timely & professional manner. Anything from flat tires to oil changes I know I can call on Michelle and she will have me covered. It feels reassuring knowing I always have someone I can contact if needed & will be treated like VIP! I will never buy another car from anyone else! More
Customer service at a whole different level! Michelle and the wonderful sales staff at Moss Motors made the buying experience stress-free and completely enjoyable. I have been overly impressed w Michelle and the wonderful sales staff at Moss Motors made the buying experience stress-free and completely enjoyable. I have been overly impressed with the customer service and even drive an extra 120 miles to receive the attention to detail given by Michelle and the rest of her colleagues. Thanks again for another wonderful car buying experience. More
Best car buying experience hands down From the moment I reached out to Michelle with my interest in car shopping the magic began. I felt like I was being treated like a famous celebrity. From the moment I reached out to Michelle with my interest in car shopping the magic began. I felt like I was being treated like a famous celebrity. Michelle took everything we spoke about, found the perfect vehicle and then structured the most amazing deal I have ever seen! I still can't believe it! My birthday this year will be the most memorable because of the awesome staff that Sharon Moss has at Moss BMW. I am especially grateful for the most amazing sales woman out there, Michelle Newland. She has my business for life! Stop by for your own magical experience! Happy birthday to me! More
Great car purchase experience Mr. Sloane Bennett was our sales consultant and went above our expectations in his professionalism and knowledge. He spent the time and answered all o Mr. Sloane Bennett was our sales consultant and went above our expectations in his professionalism and knowledge. He spent the time and answered all our questions on our BMW X3 purchase. More
228i = 😍❤️ Michelle was amazing she went above and beyond. My 135 was totaled on Monday and I was devastated. Wednesday she showed me my 228 and I was excited an Michelle was amazing she went above and beyond. My 135 was totaled on Monday and I was devastated. Wednesday she showed me my 228 and I was excited and hopeful. Saturday he came home. She made my stressful situation disappear with her personality and quirky BMW factoids. If I have to do it again she is my girl. I have the best temp plate in town. More
Michelle is Boss! I came to Moss Motors as a new graduate from LSU, inexperienced in negotiating but seeking to make my first car purchase. The professionalism and know I came to Moss Motors as a new graduate from LSU, inexperienced in negotiating but seeking to make my first car purchase. The professionalism and knowledge of my salesperson, Michelle, helped guide me through the process by answering all questions and assisting me to find the perfect car. I would certainly recommend Michelle to assist any of my friends who are contemplating such a personal purchase. Thanks Michelle and thanks Moss Motors, I LOVE my BMW. More
Michelle's an Awesome Salesperson!!! I was driving a BMW 5 series car that was a few years old and I would take my car to Moss Motors for maintenance and would visit with Michelle. She w I was driving a BMW 5 series car that was a few years old and I would take my car to Moss Motors for maintenance and would visit with Michelle. She went to high school with my boys. I had mention to her that I would like to get an X5 one day because of my grandkids, but not right now because my car was not that old. This conversation took place probably two years ago. My husband took my car in for maintenance this past April and Michelle comes running up to him and says she found a the perfect car for Mrs. Julie. She was right! Love my X5...Thanks so much Michelle, you are awesome!!! More
Michelle's the BEST!!! Michelle was EXCELLENT in helping us find the Perfect car for our daughter Saylor! She found everything we were looking for in a first car and at the Michelle was EXCELLENT in helping us find the Perfect car for our daughter Saylor! She found everything we were looking for in a first car and at the right price point! Thanks to her & Moss motors for all their help! We would highly recommend Moss Motors & Michelle for any auto needs!Bobby & Jennifer Marlin More
Amazing Customer Service I stopped by Moss Motors just to look at cars. I wasn't even sure what I wanted. Michelle Newland spotted me and we began talking. She told me she I stopped by Moss Motors just to look at cars. I wasn't even sure what I wanted. Michelle Newland spotted me and we began talking. She told me she had the perfect car for me. She brought the car around and it was exactly what I was looking for. Michelle made my car buying experience so pleasant and easy. She really cares about her customers and goes more than the extra mile to make sure they are taken care of. Even when I am at the dealership for an oil change, etc. she still treats me like a friend! Michelle is concerned about me and wants to make sure that all of my needs are being met - even though service is not technically "her department." She is such a bright spot in my day and I am constantly amazed at how well she does her job. Thanks Michelle!!! More