Moss Motors BMW
Lafayette, LA
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Service after the Sale Mark was great! Service with a smile! He also followed up with me after the sale to make sure everything was to my liking. Go see Mark for your next B Mark was great! Service with a smile! He also followed up with me after the sale to make sure everything was to my liking. Go see Mark for your next BMW! More
SUPER Satisfied!!! This was the BEST and most comfortable car purchasing experience I have ever had. Mark Martin was a Godsend. He was personable, knowledgeable and VERY This was the BEST and most comfortable car purchasing experience I have ever had. Mark Martin was a Godsend. He was personable, knowledgeable and VERY honest. Mark went above and beyond his call of duty. He sealed the deal for me and I would HIGHLY recommend him and the Moss team to anyone looking to purchase a certified/Pre-owned BMW or Mercedes. More
Michelle is dedicated Michelle is flexible, patient, and very knowlegeable. She helped me find the perfect car for me when I wasn't even sure I wanted a BMW. Michelle is flexible, patient, and very knowlegeable. She helped me find the perfect car for me when I wasn't even sure I wanted a BMW. More
Michelle Newland Third car I have purchased from Moss. Michelle Newland was our sales person for the first time. She made the purchase and delivery experience actua Third car I have purchased from Moss. Michelle Newland was our sales person for the first time. She made the purchase and delivery experience actually an enjoyable one. Very knowledgeable, very energetic. It is refreshing to work with someone who truly enjoys what they do. She was not pushy at all, but always there if needed. Highly recommend giving her a shot if you are considering a BMW. If I were just rating Michelle in this review, she would certainly gel ALL 5's! However, the questions below pertain to the dealership as well. As I mentioned, it is my third car from Moss, so I would certainly recommend the dealership as well. But the dealership has more room for improvement than does Michelle. More
"Amazing Experience" This was the easiest car buying experience we've ever had. We've never owned a BMW and had never shopped at Moss Motors, and we were so lucky to have This was the easiest car buying experience we've ever had. We've never owned a BMW and had never shopped at Moss Motors, and we were so lucky to have met our Awesome salesperson, Michelle Newland! I can't say enough about how knowledgable she was on every aspect of the BMW and how much she schooled us on the X-5. She was so professional and exceeded our expectations! Michelle left no stone unturned!! She answered all of our questions and questions we didn't even know we had!! She helped us custom order our BMW X-5 to perfection-- she was so patient with me and she never got tired of me endlessly wanting to see certain features and colors of the X-5 together! She truly made it an Amazing and Fun experience and I would definitely recommend Michelle to anyone!! We certainly feel that we're lifetime members of the Moss Motors family thanks to Michelle and the other wonderful staff we encountered there!!!! More
Excellent My BMW purchase was an EXCELLANT experience. One of the reasons for this experience was my salesman MARK MARTIN. He was more than helpful, knowledgeab My BMW purchase was an EXCELLANT experience. One of the reasons for this experience was my salesman MARK MARTIN. He was more than helpful, knowledgeable and patient. He deserves 5 Stars across the board!!!! Job well done Mark!!!😊😊👌🏾 More
Trade up First experience with Moss was shortly following relocation. Got in and out efficiently, price for service was reasonable, and customer experience was First experience with Moss was shortly following relocation. Got in and out efficiently, price for service was reasonable, and customer experience was great. Returned recently to trade that vehicle, and had yet another great experience working with sales, management and finance. They made the deal easy, provided a valuable trade, and got me into the car I wanted. Simple. Quick. Enjoyable. More
Very Satisfied Great people to deal with. Very polite and professional. We feel like we are being taken care of as far as service after the sale. Great people to deal with. Very polite and professional. We feel like we are being taken care of as far as service after the sale. More
Pleasure buying a car I was getting ready to turn my lease car in (another model) and was looking for a replacement. Mark showed me several different cars that were within I was getting ready to turn my lease car in (another model) and was looking for a replacement. Mark showed me several different cars that were within my budget. I found one I liked and was very interested, then the X4 came onto the lot. Mark let me take it for a test drive even though it was not serviced. I liked the car and Mark had the car serviced, certified, and a new set of tires installed. I purchased the car. Mark me feel at ease and the whole proscess was pleasure. More
Amazing. Personality & knowledge was awesome The sales employee,Michelle, was very smart, had a great personality, knew everything to know about the vehicles and even helped me get connected on The sales employee,Michelle, was very smart, had a great personality, knew everything to know about the vehicles and even helped me get connected on my iPhone to the app!! Otherwise I probably wouldn't have done the app!! She was always there when I had questions and text me whenever I needed something. She is awesome and amazing...great sales person!!! More