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Moss Motors BMW

Lafayette, LA

4.3
309 Reviews

1401 Surrey Street

Lafayette, LA

70501

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Showing 309 reviews

February 19, 2018

Best experience This dealership is top notch. Totally committed to making the test drive and explanation of the vehicle easy. They were very patient with me and my w More

by Bmwbill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Trotti, Robert Ray
February 16, 2018

My experience was exceptional. Michelle Newland was the most helpful, experienced, knowledgeable salesperson I have ever encountered! She was able to understand my desire in a vehic More

by pucheu, rebecca 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland, Robert Ray
February 08, 2018

Outstanding dealership / top rated sales associates and sta I want to first thank the dealship @ Moss BMW for having what I was looking for... 2nd I want to thank Michelle Newland for making it possible and wo More

by Crico
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
February 08, 2018

Excellent Service My Service Advisor Kevin and my Technician Ryan always go the extra mile to take care of my 2014 750Li xDrive. I’m glad I found them for my car’s serv More

by Mahesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Ryan
February 08, 2018

Class A Stellar business with smart and honest employees, state of the art service department, top line sales department headed by Robert Ray. No need to driv More

by PJA1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland, Robert Ray
February 07, 2018

very helpful and worked with me in what suited my needs Michelle Newland was awesome giving me orientation of my new vehicle and telling me about features that I needed to know. Finance manager was helpful More

by Marilyn Boudreaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
February 07, 2018

Purchase of 428i GranCoupe Michelle was great! This is not the first time we've dealt with Moss motors and will not be the last! We had a tight budget, specific needs, and Miche More

by Kevin Landry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
February 07, 2018

Best saleswoman ever!!! I bought my second BMW X6 from this,dealership due to the customer service. My saleswoman answered all of my questions before i asked them and underst More

by Busybuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Skinner, Michelle Newland, Robert Ray
January 17, 2018

Purchase of 2017 750 M Sport I have bought 2 new used and 2 new BMW's from Mike. Always has a straight deal with no hassles. Our experience goes back 16 years to the purchase of a More

by MBM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager, Mike Robair
December 28, 2017

Repeat customer due to outstanding service I recently leased my third BMW with Moss Motors. I keep coming back because Michelle Newland makes the experience effortless. She is an outstanding s More

by RitaDurio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
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