Moss Motors BMW

Excellent service Warranty service was easy and trouble free. I showed up for my appointment, dropped off my car for service, and left in a loaner In about 15 minute Warranty service was easy and trouble free. I showed up for my appointment, dropped off my car for service, and left in a loaner In about 15 minutes. Returning the loaner and picking up my car was just as quick. Everything was done as expected. Ashley was great and kept me updated while my car was being fixed. More

Experienced Sales Advisor Michelle’s intellect for my vehicle was mind blowing. Her professional and witty personality made our decision to purchase a vehicle smooth yet entert Michelle’s intellect for my vehicle was mind blowing. Her professional and witty personality made our decision to purchase a vehicle smooth yet entertaining. She’s a BOSS at her job! Thanks a million! I absolutely Love my car! More

Alfred Best professional I've ever worked with. Alfred should be the standard by which all auto people should aspire to. All personal should take lessons fro Best professional I've ever worked with. Alfred should be the standard by which all auto people should aspire to. All personal should take lessons from Alfred on how to handle customers. More

Great sales person and great support staff! Love my BMW! My sales person, Michelle Newland, was tremendous. Extremely knowledgeable, courteous and fun to work with! Can’t say enough about how she made th My sales person, Michelle Newland, was tremendous. Extremely knowledgeable, courteous and fun to work with! Can’t say enough about how she made the experience fun and pleasurable! More

From beginning to end it was a great experience Michelle was very personable and knowledgeable. She helped me find exactly the BMW I wanted. The financing terms were great and now I driving this bea Michelle was very personable and knowledgeable. She helped me find exactly the BMW I wanted. The financing terms were great and now I driving this beautiful new car! Thank you! More

Never thought I own my dream car!! My sales person Michelle Newland was like a long lost friend. She was on top of everything I could think of. Her and the manager made us feel comforta My sales person Michelle Newland was like a long lost friend. She was on top of everything I could think of. Her and the manager made us feel comfortable and never rushed us into a decision. They worked with us and now I am driving my dream car! She has my business forever. More

Awesome salesperson OMG, were do I began Michelle is an awesome salesperson,I got a great deal ,she made sure I was happy, with the total package I wanted! She was so pat OMG, were do I began Michelle is an awesome salesperson,I got a great deal ,she made sure I was happy, with the total package I wanted! She was so patient with me I was so stressed out not knowing what to buy, she calmed me down, we talked as if we’d known each other forever! She made me feel so comfortable , all my needs were met, I love my new BMW3x! She’s the bomb! Ya’ll need to check her out! I just love her! More

Decision making made easy and hassle free Began the process about one month ago. Visited on a Saturday without appointment and by chance, met Michelle Newland. She made us feel very comfortabl Began the process about one month ago. Visited on a Saturday without appointment and by chance, met Michelle Newland. She made us feel very comfortable about tkaing our time to become informed car shoppers. We were able to test drive several different BMW series over the course of a few weeks. She was very knowledgeable about the cars we drove. No pressure at all. After our final decision on the type of car I wanted my husband and I went in and were treated more than fairly. I not only bought a new car but have a new friend as well. I haven't had the car for a week and keep telling family and friends what a phenomenal experience. So excited to begin this car (instead of suv) experience! Thanks Michelle! More

BMW M4 Service at Moss Motors in Lafayette, LA This is an excellent BMW dealership. I purchased my M4 new and Mike Robair helped me every step of the way. The service department is excellent, to This is an excellent BMW dealership. I purchased my M4 new and Mike Robair helped me every step of the way. The service department is excellent, too. Well done Moss Motors! More

Moss made it easy. Brought my 2015 328 in for scheduled free service, lease end was just 3 months away. Michelle made it easy to drive out that day with a brand new 330, Brought my 2015 328 in for scheduled free service, lease end was just 3 months away. Michelle made it easy to drive out that day with a brand new 330, with payments that better fit my retirement budget! More