Moss Motors BMW

No loaner vehicle They kept my vehicle for nine days no loaner vehicle was offer . I had to ask for a ride to work .My service advisor did not let me no what was going They kept my vehicle for nine days no loaner vehicle was offer . I had to ask for a ride to work .My service advisor did not let me no what was going on with my vehicle and I had to call several time to find out why it was taking so long .They told me they will be finish in two day when I first drop my car off. More

Dream Car This dealership is fantastic. They were very knowledgeable about all of their products , not a pushy salesman and we received an excellent deal from This dealership is fantastic. They were very knowledgeable about all of their products , not a pushy salesman and we received an excellent deal from Moss. The salesman Chad was great to work with along with the finance department. At no time did we feel pressured to complete a sale More

Great treatment Attention to detail & treted fabulous along with a gorgeous car makes everything special!! Thanks Michelle And Robert! We always feel like family! We Attention to detail & treted fabulous along with a gorgeous car makes everything special!! Thanks Michelle And Robert! We always feel like family! We love Moss BMW! More

BMW X3 M40i purchase Very easy and convenient experience. No pressure sales and very friendly. I was kept updated with the status of my order and delivery was very quick. Very easy and convenient experience. No pressure sales and very friendly. I was kept updated with the status of my order and delivery was very quick. Overall a very pleasant experience More

Great Experience Michelle went over and beyond to win my business. I will admit that my initial plan was to test drive it, but buy elsewhere. However, I was greeted wi Michelle went over and beyond to win my business. I will admit that my initial plan was to test drive it, but buy elsewhere. However, I was greeted with the best service and hospitality--I didnt think about going anywhere else. I still have a lot to learn about my vehicle, but I'm happy to a member of the BMW family. Thanks to Michelle and the rest of the Moss staff for a great beginning of a long relationship. More

Staff that I worked with wasn’t too friendly at all. I gave the rating that I did due to the unfriendly behavior of the staff that assisted me with my very first service needed. I own very nice vehicles I gave the rating that I did due to the unfriendly behavior of the staff that assisted me with my very first service needed. I own very nice vehicles Infiniti, Audi , Mercedes and now BMW as well and the service that I received from Infiniti and Audi has been 4 stars every visit. I work in the banking industry and using a customers name during the interaction means a lot you feel appreciated. But just to be talked to like you don’t matter and told to sign papers and not get a receipt is crazy plus you don’t even get a loaner car even if you ask. I have an expensive vehicle I expect 4 star service every time I visit the dealership. And I feel that your vehicle should be cleaned after a service as well. More

Awesome! What a dealership! Service is outstanding. From the “greeter” to the service technician all are attentive, polite, and happy! Extremely satisfied wit What a dealership! Service is outstanding. From the “greeter” to the service technician all are attentive, polite, and happy! Extremely satisfied with the entire experience. More

Service, oil change and tires The service department at Moss Motors BMW were very informative and friendly. I felt that they had the best interest of customer in mind at all time The service department at Moss Motors BMW were very informative and friendly. I felt that they had the best interest of customer in mind at all times. More

Wheel Sensor - 328i Andrew - Service Advisor didna trrrific job of herring the car in , diagnosing and getting me on my way. Job well done and will be back for next servi Andrew - Service Advisor didna trrrific job of herring the car in , diagnosing and getting me on my way. Job well done and will be back for next service needed. More

Stay on the Road not in Shop! Service is key to maintaining a cars up Keep, minimizing expenses from Damages of neglect. Before buying from any Dealership confidence in service dep Service is key to maintaining a cars up Keep, minimizing expenses from Damages of neglect. Before buying from any Dealership confidence in service department is key. More