Moss Motors BMW
Lafayette, LA
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SERVICE I would like to say thank you for helping with the service on my car and hope to continue working with your dealership.. So far I have met a salesman I would like to say thank you for helping with the service on my car and hope to continue working with your dealership.. So far I have met a salesman and the people in service whom we’re all great and really attentive and again THANKS CHRISTOPHER R BRUNO More
Used Vehicle Check I purchased a used vehicle at a different dealership and the crew at Moss still treated me like family! Great group there at Moss!! Anytime I need any I purchased a used vehicle at a different dealership and the crew at Moss still treated me like family! Great group there at Moss!! Anytime I need any type of service I’m definitely going to Moss! More
Always Great Servce Kevin and Kenneth always takes good care of me every time I go. Everyone is always so nice and they make sure I know everything I need to know. Kevin and Kenneth always takes good care of me every time I go. Everyone is always so nice and they make sure I know everything I need to know. More
Awesome! Michelle sold me my 2nd BMW. She goes above and beyond your needs. She has definitely earned my loyalty with all my future car needs. Michelle sold me my 2nd BMW. She goes above and beyond your needs. She has definitely earned my loyalty with all my future car needs. More
Excellent service My service yesterday at moss motors on my Bmw was excellent. My service was done on a timely manner I was met by a service personnel his name was Andr My service yesterday at moss motors on my Bmw was excellent. My service was done on a timely manner I was met by a service personnel his name was Andrew carter explain to me what was to be performed on my vehicle. This young mans manners were outstanding. As always every one greets you as you are the owner. When my vehicle was done again Andrew to me what had been performed. Excellent service all the way around even the service manager took tome to speak with me. Take you very much. Weber Borrell sgm ret us army. More
Air bag recall. Made an appt a month ago for the air bag recall. Made arrangements to be late for work to drop the vehicle off and pick up for lunch. The dealership Made an appt a month ago for the air bag recall. Made arrangements to be late for work to drop the vehicle off and pick up for lunch. The dealership called about 3 hours after I dropped it off stating that they were sorry but they did not have the air bag in stock. Really? Don’t they check to make sure they have parts for scheduled services? Now I will have to be inconvenienced again and make arrangements all over again. More
Michelle, Michelle! Michelle was awesome!...she went above and beyond the expected sales negotiations you normally would expect. Yes, she was the salesperson but I felt a Michelle was awesome!...she went above and beyond the expected sales negotiations you normally would expect. Yes, she was the salesperson but I felt a true friendship and that she actually cared. We didn’t have to go back and forth on numbers. I would definitely refer my friends to her and this dealership. That girl is truly the Energizer Bunny! More
Quick and to the point. I walked into this dealership looking for a good deal on a certain vehicle. I walked out, a lot sooner than I expected, with an awesome deal on a wel I walked into this dealership looking for a good deal on a certain vehicle. I walked out, a lot sooner than I expected, with an awesome deal on a well priced BMW X5. No haggling over pricing or accessories and was never pressured to accept any deal but the right deal for me. So far no problems, I am extremely satisfied with this purchase. Michelle Newland is definitely a cut above, very knowledgeable regarding her product line. More
Michelle was great! Michelle’s enthusiasm was contagious! She went above and beyond to ensure that I found a car that included the features I was wanting in the price poi Michelle’s enthusiasm was contagious! She went above and beyond to ensure that I found a car that included the features I was wanting in the price point I was hoping for. Service from all was great. More
Always pleasant I always have a great experience at Moss BMW. They are always so friendly and take the time to meet your needs. The waiting area is very comfortable I always have a great experience at Moss BMW. They are always so friendly and take the time to meet your needs. The waiting area is very comfortable with a variety of complimentary refreshments. More