Moss Motors BMW

Not just an oil change! Kevin and the staff at BMW Service are awesome! They keep the customers informed and are super sweet! They explain everything being done and answe Kevin and the staff at BMW Service are awesome! They keep the customers informed and are super sweet! They explain everything being done and answer any questions or concerns with a smile! Thanks for a great experience! More

Great service! I love the service department! I always get excellent service on my X5. This was only a routine maintenance job, as I have never had anything go wro I love the service department! I always get excellent service on my X5. This was only a routine maintenance job, as I have never had anything go wrong! Love my BMW! More

First Service I arrived at 10:30 and was told I did not have an appointment, but they fit me in. Computers were slow, people were busy, but I got checked in. I orde I arrived at 10:30 and was told I did not have an appointment, but they fit me in. Computers were slow, people were busy, but I got checked in. I ordered a part from your parts department to have the tech install. She was very nice and personable. I waited in the customer area for about 2 hours. I would have preferred the tech to speak to me about my vehicle, but the advisor spoke briefly to me, but I don't remember what she said. Finally, I got the service I expected. Nothing more... Nothing less. More

Kevin is always friendly & helpful! Very helpful & friendly for a recall on vehicle; also, gave me a quote for a future problem! We consider getting a new vehicle in spring! Very helpful & friendly for a recall on vehicle; also, gave me a quote for a future problem! We consider getting a new vehicle in spring! More

Very good sales staff. Sales staff always helpful to introduce you to your new car. They don’t abandon you as soon as the sale is finalized. No high pressure people. Sales staff always helpful to introduce you to your new car. They don’t abandon you as soon as the sale is finalized. No high pressure people. More

Very pleased Our daughter and son in law are planning to use Mike for their purchase in the spring. We told them of the professional, kind and experienced salesma Our daughter and son in law are planning to use Mike for their purchase in the spring. We told them of the professional, kind and experienced salesman and ease of the purchase More

Bad service My gas tank would only fill halfway, so I paid $1,000 to have the problem fixed. The problem wasn't fixed and on top of that I brought it back and the My gas tank would only fill halfway, so I paid $1,000 to have the problem fixed. The problem wasn't fixed and on top of that I brought it back and they tried to charge me $2,000 dollars to fix it AGAIN. The representatives didnt even bat an eye, they don't care at all about you or your car. I hope people read this. Also, the service manager was horrible, and again, he doesn't care about you or your car at all - JUST $$$$ More

Moss is Boss I have been buying my cars from Moss for at least 20 years. Sales and service is beyond exceptional. Michelle has sold me my last BMW’s. I have been buying my cars from Moss for at least 20 years. Sales and service is beyond exceptional. Michelle has sold me my last BMW’s. More

Just wow! From the scheduling of my service and exceptional response and detail of the service representative Kevin, I couldn’t be more satisfied. Kevin really From the scheduling of my service and exceptional response and detail of the service representative Kevin, I couldn’t be more satisfied. Kevin really made the experience professional and painless. More

Disappointed Service inadequate at best, not what you would expect from a high end luxury car dealership. Failure to close hood properly initiated a same day retu Service inadequate at best, not what you would expect from a high end luxury car dealership. Failure to close hood properly initiated a same day return to dealership from my work place. Not acceptable. More