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Moss Motors BMW

Lafayette, LA

4.3
309 Reviews

1401 Surrey Street

Lafayette, LA

70501

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Showing 309 reviews

April 09, 2019

Always a great experience!! Although his job title is "Sales Consultant," I consider him a friend. This is the 3rd convertible I have bought from Chad and the experience has al More

by ShelleyD
Recommend Dealer
Yes
Employees Worked With
Chad Trotti
April 01, 2019

Moss is Boss but Michelle is Magic Fourth (4th) purchase of The Ultimate Driving Machine from Moss Motors. Third time we bought a 7-Series from Michelle Newland. Just those two data poi More

by Teche Breeze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Skinner, Michelle Newland, Robert Ray
March 17, 2019

Superior service always!! Moss always gets me in and out as quick as possible, and always does a wonderful job with my car, and very friendly!!! Very comfortable waiting area w More

by Rfoti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley in customer service
March 11, 2019

Amazing Experience! I had an Amazing experience at Moss Motors BMW! Michelle Newland helped me for my second BMW lease and she knew exactly what I needed and wanted! Mich More

by Mary-Angel-7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
March 07, 2019

BMW Service Kevin Boullard, BMW Service Representative is awesome!! He is always accommodating and a pleasure to work with. He is definitely an asset to your orga More

by happylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Begnaud and Kevin Boullard
February 18, 2019

Top-of-the-line service team I cannot tell you how nice it is to do business with a team that exhibits consistent high-level customer service time and time again More

by MPS2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
February 18, 2019

Outstanding service from Chad Trotti and Robert Ray! This is the 8th vehicle my wife & I have purchased from this team over the last 15 years. Great price, great service, as always. They make buying or More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Trotti, Robert Ray
February 12, 2019

I love my Beemer!!! It was worth the wait. I was initially told that it would take a week for my car to be delivered. Unfortunately it took a month. More

by BeemerGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
February 12, 2019

Great Service Best service all around from buying to maintance. Sales team and service team are excellent. This is my second vehicle from them and I will be back. More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cho, Kevin , Michelle Newland, Robert Ray
January 30, 2019

Professional Service Repairs done in a timely manner. Waiting areas clean and comfortable. Customers treated with respect. Warranty’s are honored without add on’s. Good se More

by Harry2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robair
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