Moss Motors BMW
Lafayette, LA
Filter Reviews by Keyword
By Type
Showing 309 reviews
Always a great experience!! Although his job title is "Sales Consultant," I consider him a friend. This is the 3rd convertible I have bought from Chad and the experience has al Although his job title is "Sales Consultant," I consider him a friend. This is the 3rd convertible I have bought from Chad and the experience has always been great! I continue to refer friends to him and Moss Motors! More
Moss is Boss but Michelle is Magic Fourth (4th) purchase of The Ultimate Driving Machine from Moss Motors. Third time we bought a 7-Series from Michelle Newland. Just those two data poi Fourth (4th) purchase of The Ultimate Driving Machine from Moss Motors. Third time we bought a 7-Series from Michelle Newland. Just those two data points should speak volumes more than my vocabulary can articulate here. I called Michelle at 9AM, discused what we wanted and drove off in a 2019 740i that afternoon. Magic! More
Superior service always!! Moss always gets me in and out as quick as possible, and always does a wonderful job with my car, and very friendly!!! Very comfortable waiting area w Moss always gets me in and out as quick as possible, and always does a wonderful job with my car, and very friendly!!! Very comfortable waiting area with coffee, drinks, and snacks!!! More
Amazing Experience! I had an Amazing experience at Moss Motors BMW! Michelle Newland helped me for my second BMW lease and she knew exactly what I needed and wanted! Mich I had an Amazing experience at Moss Motors BMW! Michelle Newland helped me for my second BMW lease and she knew exactly what I needed and wanted! Michelle listens to my needs then acts in it. Michelle makes the intense experience of the big purchase so comforting and easy that it’s not stressful at all! Anytime during the term of my lease Michelle is always there for me to answer any questions I may have about my vehicle, she goes far & beyond to help me at all times! I love my experience at Moss Motors & I love Michelle Newland and her exuberant personality ! Thank you so much! Life long customer! Rhonda Adams More
BMW Service Kevin Boullard, BMW Service Representative is awesome!! He is always accommodating and a pleasure to work with. He is definitely an asset to your orga Kevin Boullard, BMW Service Representative is awesome!! He is always accommodating and a pleasure to work with. He is definitely an asset to your organization. More
Top-of-the-line service team I cannot tell you how nice it is to do business with a team that exhibits consistent high-level customer service time and time again I cannot tell you how nice it is to do business with a team that exhibits consistent high-level customer service time and time again More
Outstanding service from Chad Trotti and Robert Ray! This is the 8th vehicle my wife & I have purchased from this team over the last 15 years. Great price, great service, as always. They make buying or This is the 8th vehicle my wife & I have purchased from this team over the last 15 years. Great price, great service, as always. They make buying or leasing as seamless as possible. See you guys next year for my wife's next vehicle. More
I love my Beemer!!! It was worth the wait. I was initially told that it would take a week for my car to be delivered. Unfortunately it took a month. It was worth the wait. I was initially told that it would take a week for my car to be delivered. Unfortunately it took a month. More
Great Service Best service all around from buying to maintance. Sales team and service team are excellent. This is my second vehicle from them and I will be back. Best service all around from buying to maintance. Sales team and service team are excellent. This is my second vehicle from them and I will be back. More
Professional Service Repairs done in a timely manner. Waiting areas clean and comfortable. Customers treated with respect. Warranty’s are honored without add on’s. Good se Repairs done in a timely manner. Waiting areas clean and comfortable. Customers treated with respect. Warranty’s are honored without add on’s. Good service. More