Moss Bros. Toyota of Moreno Valley

The service was excellent as usual!!!! The Toyota service was excellent and Cassandra Wilkes is an excellent service advisor. Joe Vidrio is also an excellent service manager. Cassandra is a The Toyota service was excellent and Cassandra Wilkes is an excellent service advisor. Joe Vidrio is also an excellent service manager. Cassandra is always very professional and friendly. She provided excellent customer service. More

Great service It was a no haggle experience. This was my 3rd vehicle I bought from Moss Toyota. I was happy they made a deal work for us. Love my new Tundra 😁 It was a no haggle experience. This was my 3rd vehicle I bought from Moss Toyota. I was happy they made a deal work for us. Love my new Tundra 😁 More

Great! Not applicable, I do not have any trouble dealing with anybody with this comoany...so no more comment to offer. Just do your job as often as you do. Not applicable, I do not have any trouble dealing with anybody with this comoany...so no more comment to offer. Just do your job as often as you do. More

Service and replace front brakes Service employees where helpful, knowlegeable and courteous. When I questioned the charge for the service the manager understood my situation and pro Service employees where helpful, knowlegeable and courteous. When I questioned the charge for the service the manager understood my situation and provided a satisfactory solution. More

Good Place for Regular Service They make it easy to schedule appointments and Service personnel are courteous. They kept my 2005 Prius going for 323,000 miles. I will continue to ha They make it easy to schedule appointments and Service personnel are courteous. They kept my 2005 Prius going for 323,000 miles. I will continue to have my Toyota vehicles serviced here. More

Prius battery replacement Ken McCrory is the best service manager I've ever had any dealership. I can trust his advice on what is best for me. In this case, I was facing a ra Ken McCrory is the best service manager I've ever had any dealership. I can trust his advice on what is best for me. In this case, I was facing a rather costly repair that had cheaper options that would not have benefited Moss Brothers. I made the decision to have a new Toyota battery installed and it has given me great peace of mind. Thanks Ken! More

Good Experience All went smooth with the purchase of my new Tacoma. The Dealership staff was very friendly. It is also a beautiful and very clean Dealership. Thanks t All went smooth with the purchase of my new Tacoma. The Dealership staff was very friendly. It is also a beautiful and very clean Dealership. Thanks to my Salesrep WilliamGutierrez he is a class act. More

Service When I bought the Rav 4 we bought the extended service plan. I thought that included routine maintenance. There vans had the free lifetime oil changes When I bought the Rav 4 we bought the extended service plan. I thought that included routine maintenance. There vans had the free lifetime oil changes advertised all over them . I was shocked when my wife took it in for the oil change and the said we had to pay for it. After I spoke with several people there I purchased the Toyota care plus plan that covers up to 45000 miles. I expected the oil changes for life. Especially since you advertised them on your vans and a billboard at the time I purchased the vehicle. I’ve always drove Fords, but I decided to get a Toyota. I like the Rav4, just disappointed about the service charge. More

Friendly service. Nice to be remembered. The service writer remembered what car I had before. I drive 45 minutes to get there. The only thing I didn't care for was wait Nice to be remembered. The service writer remembered what car I had before. I drive 45 minutes to get there. The only thing I didn't care for was waiting 10-15 in my car for an attendant to take my car. When it gets hotter I hope the wait is not as much. More

Excellent Service Took my truck in for an oil change and 30K Maint. Service was excellent, they had free donuts and coffee and very comfortable waiting area. Fast WiF Took my truck in for an oil change and 30K Maint. Service was excellent, they had free donuts and coffee and very comfortable waiting area. Fast WiFi so I could actually work on my laptop while waiting. Minor hiccup with tires being rotated but Craig Suchil was very accomodating. They really do try to make your experience a great one unlike other dealers I've dealt with. More