Moss Bros. Toyota of Moreno Valley
Moreno Valley, CA
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304 Reviews of Moss Bros. Toyota of Moreno Valley
Great customer service! Made the process of buying a car very simple and easy. I had looked at several dealerships closer to home with little success. Called these guys, and did everything over the phone very simple and easy. I had looked at several dealerships closer to home with little success. Called these guys, and did everything over the phone without ever having to deal with a face-to-face long drawn out sales process. It was a great experience. More
I purchased a new Camry 2011 from Moss Brothers Toyota, customer service was exellent,Mr Nabel Ahmed, salesman was very courteous and was able to answer all our questions with full satisfaction. He was abl customer service was exellent,Mr Nabel Ahmed, salesman was very courteous and was able to answer all our questions with full satisfaction. He was able to negotiate the price within our range. The dealership had different models,colors with various options. Test drive and pricing, paper work all process was so profesional and fast. I am so happy with this dealership that I would recommend them to any of my friends or relatives. Thanks for the good service. More
From my initial inquiry, through to my purchase, Aaron was very pleasant, and very easy to deal with. He responded within 10 minutes of my internet inquiry, returned all my phone calls, and made me feel h was very pleasant, and very easy to deal with. He responded within 10 minutes of my internet inquiry, returned all my phone calls, and made me feel he really wanted my business.I had been looking at 2 different dealers who were quite honestly closer to my home, and easier to get to, but when it came to my purchase, I wanted to deal with Aaron and Moss Bros. More
Used the internet sales department and received the best quote out of three dealerships. Would have preferred to rate everything 4.5 since everything was better than good, but there is always room for impr quote out of three dealerships. Would have preferred to rate everything 4.5 since everything was better than good, but there is always room for improvement even with the best dealerships. That being said, I would consider using Moss Bro. Toyota again and would recommend them. More
My reason for rating this dealership a 5 is the professionalism, friendliness, attention to detail and the over all no pressure attitude of all sales staff. However, the main reason I liked this de professionalism, friendliness, attention to detail and the over all no pressure attitude of all sales staff. However, the main reason I liked this dealership is we were in and out in approximately 2hours. More
Nabeel was very helpful,and patient. He was willing to spend the time it took for us to get comfortable with the purchase of a vehicle. The available inventory was impressive. In the finance dept Ms. S spend the time it took for us to get comfortable with the purchase of a vehicle. The available inventory was impressive. In the finance dept Ms. Selz (spelling?) was also friendly and informative. More
My entire experience in purchasing a new Tacoma was nothing short of awesome. Shandell is by far the best sales associate I have ever dealt with. She helped me get military and college grad discounts nothing short of awesome. Shandell is by far the best sales associate I have ever dealt with. She helped me get military and college grad discounts. She checked up on me two days later to make sure everything with my new vehicle was still all right. I had a pre-approved loan but Moss was able to beat my credit union by almost a full point, and with the two discounts was over $20 cheaper per month on a 5 year loan. I feel assured that I got the best possible deal and was treated very well while getting it. It was the best car buying experience I've ever had. The entire staff at Moss was outstanding. More
My partner and I went to Moss Bros Toyota in Moreno Valley because of their advertised sales on their 2010 Corolla model and walked out with a 2011 Camry only $4 per month above our budget! He was acco Valley because of their advertised sales on their 2010 Corolla model and walked out with a 2011 Camry only $4 per month above our budget! He was accommodating to our desire to test drive and compare a Honda Accord to the Camry before we made a decision on the Camry. We even walked off the lot before we made our final decision and he didn't harrass us (we have been harrassed in the past by other dealerships to stay onsite so they can "work on us" some more!). We felt that Richard listened to what we wanted and did his best to make it happen...and beyond our original expectation walking onto the lot. We had to stay strong with our budget when dealing with the Sales Manager, but that is to be expected because dealerships are trying to make the most profit as we are trying to get the best price. The nice thing is that there was not one moment in which the sales or financing team was rude or disrespectful. They wanted our business as much as we wanted the car. More
Mr. Duque helped us get not one but two new cars. We did not have to haggle and go back and forth to get a good deal. He had us already approved when we got there. Mr. Duque and the finance person (Stephe not have to haggle and go back and forth to get a good deal. He had us already approved when we got there. Mr. Duque and the finance person (Stephen Garcia) were very helpful. No hard sell. When we discovered that there were no floor mats in one of the cars, we returned to the dealer and the floor mats were ready for us. A few years back we bought a Ford F-150 from Moss Bros. Ford in Colton (now closed). The people there were so nice that I thought if I bought another car again, it would be at another Moss Bros. dealership (hence the Toyota purchases). Our daughter will be driving soon, and if we buy another car, it will be with Moss Bros. again. More
My experience was fantastic!! Moss treated me the way they say, I was the boss. I would highly recomend them. I plan on always buying my vehicles from them. Thanks MOSS always professional and curtious they say, I was the boss. I would highly recomend them. I plan on always buying my vehicles from them. Thanks MOSS always professional and curtious to the customer. When I purchased my vehicles I was meet with friendly faces and smiles. More