Moss Bros. Toyota of Moreno Valley

Our sales person, Joel, was a great guy! I had called ahead and he answered because I wanted to know if there's a way they could work with us without the crazy markups. He told us there's a I had called ahead and he answered because I wanted to know if there's a way they could work with us without the crazy markups. He told us there's a good chance as long as the vehicle is on the lot. So, after a bad experience with another dealership, we headed to Moss Bros Toyota. I called ahead and left a message to let him know we were on our way. He called back to make sure that a hatchback Corolla was something we'd be interested in since they had just sold out on the new sedan Corollas and I let him know that that's no problem! When we got there, he pulled the car up and went on a test drive with my brother, showing him all the features of the car. Afterwards, we sat down and got to working on the numbers. His sales manager had to get involved since I was pretty hard pressed on not paying for the markup, which give no additional value to the car. (Even the dealer-installed add-ons was something I wanted half price on since we didn't ask for them to be installed, but I let that one slide.) After some discussion, Joel and his manager made it happen! We even bought extended warranty, a service plan/package and GAP to make sure the car was fully protected and taken care of. The 45 minute drive to the dealership was well worth it compared to the bad experience we had from another Toyota dealership closer to home. I'd definitely send people Joel's way, and when I'm ever in the market, I'll definitely be seeing Joel! Thanks again, Joel! More

Always a great experience at Moss Bros Moreno Valley and staff always professional and friendly......thank you all ~ staff always professional and friendly......thank you all ~ More

I own and run a tourism business and have bought close to 20 cars trucks and vans threw my lifetime After having some health issues I need a smaller van and happend to find one at Moss Bros in Moreno Valley 20 cars trucks and vans threw my lifetime After having some health issues I need a smaller van and happend to find one at Moss Bros in Moreno Valley about 60 miles from my home, Ricky and Frank took total care of me and made the car buying so easy. much thanks ! Moss Bros. More

This dealership does the bait and switch. Sent me numerous emails about pricing and then when you show up, they forgot to tell you about the 10k add on! I hate moss brothers. I WILL NEVER GO Sent me numerous emails about pricing and then when you show up, they forgot to tell you about the 10k add on! I hate moss brothers. I WILL NEVER GO THERR AGAIN! More

Passed around by 6 different people who refused to answer my initial question of price. Stalled,lied and didn't return calls on agreed upon times. Actually not at all. Then after wasting my day tried answer my initial question of price. Stalled,lied and didn't return calls on agreed upon times. Actually not at all. Then after wasting my day tried to sneak In a 50% market adjustment on the vehicle 6 hours later in small print. What? Karissa, Rey,Xavier, Tallal, Musa and Robert had no interest in selling to customer ready and qualified to purchase. Deceptive advertising listing a price and wanting 50% more after pumping you for your info and using your time. What a joke. Stay far away from this mess of a dealership! More

This dealer very nice and friendly car is sold I don’t get my car . get my car . More

I will give them zero star rating if I can they have one of the worst customer service and they cheat their customers.. of the worst customer service and they cheat their customers.. More