Moss Bros. Toyota of Moreno Valley

Joe Vidrio is the Reason I have bringing my vehicles to Moss Bros. Toyota Scion in Moreno Valley since it opened. Joe is very courteous. He is always honest and trustful when I have bringing my vehicles to Moss Bros. Toyota Scion in Moreno Valley since it opened. Joe is very courteous. He is always honest and trustful when he recommends service on my vehicles. More

Live in Corona, worth the drive 1 year service required. Scheduled over the phone. Arrived, dropped off the car got a call back a few hours later to pick up car, I also was offered s 1 year service required. Scheduled over the phone. Arrived, dropped off the car got a call back a few hours later to pick up car, I also was offered shuttle but didn't need it. Was a bit disappointed because I had just washed my car and got dirty in less than a day because of the high winds, and they let me know they don't wash used cars. Chevy dealership does when ever I bring it in to do an oil change. Oh well, 4 stars because they did wash the first times I brought the car in for service in the past once purchased. Service was great. Thank you. More

Jack was friendly and prompt Despite a long line of cars waiting for both appointments and non-appointments, all techs made sure to apologize for wait and made sure we were okay. Despite a long line of cars waiting for both appointments and non-appointments, all techs made sure to apologize for wait and made sure we were okay. They were as prompt as time would allow. More

Unprofessional customer service. Unprofessional customer services. They don't care about customer services. They just care about money. They don't take responsibility about mistake th Unprofessional customer services. They don't care about customer services. They just care about money. They don't take responsibility about mistake they made selling the same car to different customer at the same time. More

Good Deal, Great Customer Service My sales associate was William Gutierrez. He was both personable and knowledgeable. No pressure whatsoever. Spotless, comfortable, showroom. Location My sales associate was William Gutierrez. He was both personable and knowledgeable. No pressure whatsoever. Spotless, comfortable, showroom. Location is easily accessible from the 10. More

worth the drive My sales person. William Gutiérrez was no nonsense. He quoted me the best price by far, then I made him give me the color combination I was looking fo My sales person. William Gutiérrez was no nonsense. He quoted me the best price by far, then I made him give me the color combination I was looking for. Thanks, William!! Other than that, the manager pulled the same old, "These items come with all our cars and can't be negotiated -xxxxxxxx". Really? It's 2017, Those sales techniques went out with my grandpa. Anyway, sorry for getting mad, I've been through that too many times. also- much too long of a wait for finance. I planned to be in and out, and it took over 4 hours. More

Poor customer service I want to buy a car and they lied to me saying the car was sold to someone else. When no one else were in the dealer buying the same car. I want to buy a car and they lied to me saying the car was sold to someone else. When no one else were in the dealer buying the same car. More

Great Service, very quick Usually I have Joe Vidro help me but I got a new service advisor, Jack, he is nice and helpful with my service. Quick service, out of the lobby like l Usually I have Joe Vidro help me but I got a new service advisor, Jack, he is nice and helpful with my service. Quick service, out of the lobby like less than a hour. More

Great service experience Brought my car in for scheduled service. I was greeted quickly and the service went as scheduled. My car was ready when I was told it would be. Brought my car in for scheduled service. I was greeted quickly and the service went as scheduled. My car was ready when I was told it would be. More

Superb Moss bros Toyota always provides me with the best service to keep my suv running in tip top shape. 7 years later it still runs like it's brand new. Moss bros Toyota always provides me with the best service to keep my suv running in tip top shape. 7 years later it still runs like it's brand new. More