Moss Bros. Honda
Moreno Valley, CA
Filter Reviews by Keyword
By Type
299 Reviews of Moss Bros. Honda
Excellent Service - Excellent Price Arrived at the dealership, picked the Honda Civic we liked, took a test drive, agreed to a purchase price and purchased the vehicle. The whole proces Arrived at the dealership, picked the Honda Civic we liked, took a test drive, agreed to a purchase price and purchased the vehicle. The whole process took less than 3 hours. More
Great!!!! This was the first time in my car buying experience that the process wasn't dragged out and I didn't feel like a ping pong ball with negotiations. It This was the first time in my car buying experience that the process wasn't dragged out and I didn't feel like a ping pong ball with negotiations. It was a pleasure purchasing a new CRV from Moss and my sales person Eduardo was great! More
Frank Thompson is the best! Frank is best service rep/scheduler I have ever met. Personable, professional, knowledgeable, and efficient. No push for unnecessary service - honesty Frank is best service rep/scheduler I have ever met. Personable, professional, knowledgeable, and efficient. No push for unnecessary service - honesty and integrity always demonstrated over the 6 years I have been served by this dealership. I highly recommend this service department/dealership. Like they say, "At Moss, you're the boss!" More
Excellent The team at Moss Honda of Moreno Valley always live up to excellence in every aspect. I have been a customer for at least 10 years and have never been The team at Moss Honda of Moreno Valley always live up to excellence in every aspect. I have been a customer for at least 10 years and have never been disappointed. More
Great service Tim was the person in service that helped with my issue. He was great overall and I have no complaints!!! Keep up the great work. Thanks. Tim was the person in service that helped with my issue. He was great overall and I have no complaints!!! Keep up the great work. Thanks. More
Service The service was very busy on the day that I was there but the service was as promised. I was happy with the overall experience. The service was very busy on the day that I was there but the service was as promised. I was happy with the overall experience. More
excellent Our experience with your service department was excellent. Frank the service manager was excellent. Our car was serviced in excellent time. thanks for Our experience with your service department was excellent. Frank the service manager was excellent. Our car was serviced in excellent time. thanks for great service. More
Bad sirvice !! This's my first time ever buying a new pre-owned car!! Won't ever buy a second car at Moss Brothers!!! Will look else were !! Seem that because the ca This's my first time ever buying a new pre-owned car!! Won't ever buy a second car at Moss Brothers!!! Will look else were !! Seem that because the car is pre-owned the dealer doesn't want to help you fix with what's wrong with the car!! Bad seat,car pulls to the right.!! I thought that by the car being cirtified, I would get a good running car with no questions asked!! Not at all!! They said that the car needed to be alined !! And I would have to pay to fix it!! Also,the seat still rocking back and forth when they I picked up my car!!! After taking i it in for repair!! And the car was delivered to me,with the same problem!! I thought honda stood behind their product!! More
Took ownership of the problem Another fantastic visit at Moss Bros Honda. In for level 1 maintenance on my 2015 Honda Accord and asked if the technician could look at the driver si Another fantastic visit at Moss Bros Honda. In for level 1 maintenance on my 2015 Honda Accord and asked if the technician could look at the driver side door because of excessive wind noise. When I arrived back from lunch the tech was standing by to do a road test with me to see if we could replicate the noise. Although the wind noise wasn't 100% gone it was greatly reduced. The tech explained everything he had done and offered other possible fixes that I could try. I was treated with respect and felt like my mechanical issues were taken seriously. More