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Moss Bros. Honda

Moreno Valley, CA

Overview
Reviews
Vehicles
4.4
388 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27990 Eucalyptus Ave

Moreno Valley, CA

92555

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Showing 388 reviews

October 06, 2025

Frankie was wonderful as usual, appreciate his honesty and suggestions to work which is needed. More

by chollisnist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Thompson
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Oct 07, 2025 -

Moss Bros. Honda responded

That's fantastic! Thank you for the five stars and the kind words about Frankie. We're proud to have him on our team providing the honesty and helpful advice our customers deserve.

October 06, 2025

Fatah and Adam are amazing! Thanks for getting the deal done. So happy with our purchase More

by G.H.MARKUS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatah, Adam, Daisy
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Oct 07, 2025 -

Moss Bros. Honda responded

Amazing! We truly appreciate you recognizing Fatah and Adam. Thank you for the great review and for choosing us!

October 05, 2025

Salvador Barajas Our service advisor is very knowledgeable and helpful in helping us get our car repaired and back on the road quickly. More

by RBRITO2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Barajas
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Oct 06, 2025 -

Moss Bros. Honda responded

Thank you for the fantastic 5-star review! We are glad Salvador Barajas took such great care of you and ensured a fast, successful repair.

October 05, 2025

Everything got handled fairly quickly considering the amount of damage I sustain.Tobias handled everything great. More

by joedlr69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tobias
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Oct 06, 2025 -

Moss Bros. Honda responded

That's wonderful feedback! We're proud to hear Tobias handled everything so well and efficiently. Thanks for the 5 stars!

October 05, 2025

I got board waiting for my car because your TV is not working. I waited for 2 hrs. More

by conrado.lansang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANK THOMPSON
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Oct 06, 2025 -

Moss Bros. Honda responded

We're glad to earn your 5-star review, but we apologize for the long and boring wait due to the broken TV. We are working to get that fixed ASAP for a better experience next time!

October 03, 2025

Frank Thomas is always respectful and kind, caring about the customer. Moss bros the dealership is outstanding and exceptional. More

by montayhardison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Thomas
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Oct 03, 2025 -

Moss Bros. Honda responded

Thank you for this excellent 5-star review! We are thrilled to hear that Frank Thomas consistently provides respectful and caring service. We are equally proud that you find the entire Moss Bros dealership outstanding and exceptional!

October 03, 2025

I had a great experience working with Nin Garcia as my service advisor. She was extremely helpful, quick, and thorough throughout the entire process. Nin kept me updated every step of the way and made sur More

by Alex morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nin Garcia
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Oct 03, 2025 -

Moss Bros. Honda responded

Wow, what a fantastic compliment for Nin! It’s great to know that her clear and consistent communication made such a difference and that you found her extremely helpful. We're thrilled she made the entire service process so seamless for you. Thank you for choosing us!

October 02, 2025

The technician they helped me. She was very kind and very friendly. I believe her name is Ina. More

by FRANKVERTTI60
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
If I remember right, her name was Ina. She was very pleasant to work with very kind.
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Oct 02, 2025 -

Moss Bros. Honda responded

That's wonderful to hear! We are so proud of Ina and thrilled that she provided you with such kind and friendly service. We'll be sure to pass along your kind words—it will absolutely make her day! Thank you for taking the time to share your 5-star experience.

October 02, 2025

Fast service and nice people! Clean place! The only thing I would like to hear is better prices😬 More

by veronicadelgadillo68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Oct 03, 2025 -

Moss Bros. Honda responded

Thank you for the 4-star review! We're thrilled you enjoyed the fast service, our great people, and the clean environment. We hear you on the prices, and we work hard to ensure the overall value and quality make it worthwhile. We hope to see you back soon!

October 02, 2025

Recognition for Outstanding Service I am writing to commend the agent who assisted me with my check-in. She was exceptionally professional and knowledgeable regarding the entire process. I was particu More

by YEMEKORALIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nin Garcia
Report | Print
Oct 03, 2025 -

Moss Bros. Honda responded

This review made our day! It's great to hear she proactively used your accrued points to save you money. That kind of consistency and care is exactly what we strive for. Thank you for recognizing her for her outstanding service!

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