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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.4
436 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 436 reviews

November 30, 2025

I had an appointment for 7:15 for an oil change due to needing to be somewhere by X time instead I ended up being late cause the Oil Change took 3 hours. More

by collins.christopher16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We are extremely sorry that your oil change took 3 hours, especially when you had a time constraint. We failed to meet our service commitment and apologize for the inconvenience.

November 28, 2025

The service representative, Hannah, was extremely helpful and customer oriented. Very happy she took care of my service needs. More

by rubenvaldo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Dec 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

That is fantastic! We are proud to have representatives like Hannah providing extremely helpful and customer-oriented service. Thank you for the 5-star review!

November 28, 2025

One the best experiences I have ever had the sale men Danny was every knowledgeable and knew every question I had. More

by DANNYGALAVIZ12
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Galaviz
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Nov 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

That is excellent to hear! We are proud to have knowledgeable team members like Danny. Thank you for the wonderful 5-star review!

November 27, 2025

Great service. .very happy fair price to be the dealar thank you very much....yes I'll recommend people More

by psylvia481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Few people i spoke
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Nov 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We are very happy you're very happy! Thank you for the kind 5-star review and for trusting us with your business.

November 26, 2025

Amazing experience I highly recommend if you’re looking for a car go see Chris everyone there is great they make you feel at home and have a nice selection of cars and they will do whatever they can to hel More

by MORGAND80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Making you feel at home is our goal! We're delighted our team did whatever they could to help you. Thank you for the 5 stars!

November 24, 2025

My service advisor Robert Hogan was awesome he’s helped both times I’ve been to service. He was great communication and made sure my experience was satisfactory. More

by JROMAN190927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rober hogan
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Nov 24, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Fantastic! We're thrilled Robert provided you with awesome service again. Thank you for the kind words!

November 24, 2025

Good dealer they would work with you go down there with your best shot and get your dream vehicle 💯🙏👍 More

by Ejohnny636
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihss
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Nov 24, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Awesome! We love hearing that you felt we worked with you. Enjoy your new ride!

November 23, 2025

They did a good job on the servicing, it was done in a reasonable amount of time and the staff was very courteous. Josh was a super nice guy. More

by fsott777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 24, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Awesome! We appreciate you highlighting our reasonable service time and Josh's excellent attitude. Enjoy the ride!

November 22, 2025

Truly amazing customer service! The honesty was transparent from start to finish! Special shout to Angel and Mike! More

by Amador.jaime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel and Mike
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Nov 26, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Wonderful! Truly amazing service is what we aim for. Thank you for the kind words!

November 21, 2025

Had a very good experince at the dealership. Adrian was very knolable about the truck I bought and explained all the features on the truck. More

by JDESANTIS10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Lopez
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Nov 21, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the five stars! We're thrilled Adrian was so knowledgeable and clearly explained all the features of your new truck! Congratulations!

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