Moss Bros. Chrysler Dodge Jeep RAM Riverside

The service department staff are excellent , professional, and very knowledgeable. Service Advisor Yvonne kept constant contact with me on the progress of the repairs to my Jeep. Excellent emplo professional, and very knowledgeable. Service Advisor Yvonne kept constant contact with me on the progress of the repairs to my Jeep. Excellent employee. More

Left Browning due to bad service but Moss is worse. Buy a Tundra. No customer service Buy a Tundra. No customer service More

Alfonso was great at keeping me up to date on where my car was in the repair process. Although supply constraints kept parts from arriving quickly, he gave me updates on when they would arrive. I didn’t h car was in the repair process. Although supply constraints kept parts from arriving quickly, he gave me updates on when they would arrive. I didn’t have to call to check in at all. He also checked a few days after service to see how things were going. Thank you Alfonso and Miss for the great service. More

Only bad experience now whit Kody Meyers he wants $400 for diagnosis sorry but no for diagnosis sorry but no More

Basel, Always takes care of me, no delays in and out thank you juan mota thank you juan mota More

My car has been at Moss dodge riverside since March of 2022. This has been the worst experience I've ever had with a vehicle service department. I'm over 7k in rentals and approximately 8k+ in repairs so 2022. This has been the worst experience I've ever had with a vehicle service department. I'm over 7k in rentals and approximately 8k+ in repairs so far. My car was originally over heating and still is now it shuts off while driving. I've only had my car back for 1 day. I've picked up my car multiple times to just make it down the street before the check engine light is back. Apparently a full engine resurfacing then replacemet did nothing to fix the problem. i would avoid this place like the plague and go somewhere else. I will be contacting the attorney General, BBB, FTC and state consumers office. I will be making videos on this situation soon as possible to show what if anything is done. STAY AWAY FROM MOSS BROTHERS DODGE RIVERSIDE SAVE YOURSELF THE HEADACHES AND MONEY. Lool at the attached picture of trash work done on my car. Horrible wiring job on the NEW FUSE BOX. AVOID MOSS BROTHERS DODGE RIVERSIDE SAVE YOURSELF THE HEADACHES AND MONEY! More

Had an A/C problem for 2 years at the Ontario dealership and the system finally quit. One visit to Moss Brothers and my system is like new. They will get my business now. Thanks! and the system finally quit. One visit to Moss Brothers and my system is like new. They will get my business now. Thanks! More

I rarely leave reviews. .. Well, I'll start by saying... call and confirm price, There's a dirty feeling of bait and switch. I'll get right to the point: 1: I called twic .. Well, I'll start by saying... call and confirm price, There's a dirty feeling of bait and switch. I'll get right to the point: 1: I called twice the night before and confirmed pricing on a new Jeep 2: I called the same day before I started my drive to this dealership. I was told it's whatever my original salesman Javi and I had discussed. I did speak with my new salesman and he confirmed price would be whatever Javi and I discussed. We discussed FINAL PRICE plus tax/fees. 3: After I arrived and said ok i liked it, I was then presented with their price. After a few times of going back and forth, I asked to speak directly with sales manager and get to the agreed confirmed price. I had to argue and really get upset with desk/sales manager Josh, even after I explained to him that pricing was confirmed twice and I had driven about 110 miles. I told him it felt like a bait and switch.. He stated that how he sells cars and it was not a bait and switch. He said he's not responsible for what his sale people say..that's insane!! 4: I walked away angry and was ready to leave, then Mike Klein (great guy) come outside and we started talking. 5: I settled for an up-charge of unwanted accessories... which still had not all been done and agreed to pay more than what I was quoted. 6: At the end of the day, I purchased my first Jeep. As a consumer of many cars, this was the worst experience of negotiating! Josh / dealership really needs to be more transparent. I did tell him that he should read some of these Yelp reviews. There should be a good feeling of purchasing a new car and not drive back feeling taken advantage of or dirty, like they did you a favor of selling you a car. Plenty of room for improvement for sure! Good luck and I hope this review helps you. More

Best experience ever had at a dealership. Service team member was the best. Very knowledgeable about everything Service team member was the best. Very knowledgeable about everything More