Moss Bros. Chrysler Dodge Jeep RAM Riverside

I had previously purchased a Jeep from another local dealership. I also was referred into that same dealership by a friend who owns multiple other franchises. I made contact with the GM there and the dealership. I also was referred into that same dealership by a friend who owns multiple other franchises. I made contact with the GM there and the internet sales manager. My wife and I had a terrible experience. Despite being a finance professional myself, a previous client of that dealership, and being referred to a high level employee there I received the run around, didn't feel as though we were being given the straight scoop nor the best pricing possible. That is when I contacted Moss Bros of Riverside online for a quote on a Wrangler. Tim Morgan stepped in and provided excellent service. He was responsive, listened to my specific requests for the desired vehicle and performed in every way. The difference in cost of the same vehicle was staggering and the monthly payment was close to $200 cheaper. Since notifying them of my decision to go with another dealer, I have received multiple phone calls apologizing from the other dealership. Too little too late. Moss Bros. has earned my Jeep business from here on out and the bonus is my wife, kids, and I love the vehicle we bought! Well done Tim, JR, Dave, Nick, Melissa, Nicole, and all of the support staff there at Moss! More

I have worked with Nick Hassan on two separate occasions now. I find him to be up front, personable and direct in his dealings. I believe him to be honest and feel he worked to meet our needs on both occa now. I find him to be up front, personable and direct in his dealings. I believe him to be honest and feel he worked to meet our needs on both occasions. Thank you. More

Shopped at 3 other Jeep dealers from Redlands to Victorville. Spent 45-60 days shopping. Sat down w/2 of the 3 previous dealers. Was not at all impressed. Friend told me she got her Jeep Wrangler fr Victorville. Spent 45-60 days shopping. Sat down w/2 of the 3 previous dealers. Was not at all impressed. Friend told me she got her Jeep Wrangler from Tim Morgan at Moss Bros CJD of Riverside. Called him up. Very polite and professional. Info provided on phone was same as when I went there to trade in my Corolla. Love my new 2013 Black Jeep Wrangler. If Moss Bros Jeep Riverside could Clone Tim Morgan, they would continue to blow out all other dealers sales figures. Told Tim I'll need another Jeep Wrangler in a month or so for my wife and he said he'd take care of me on that one too!. Very Happy, Highly reccommend. Told My wifes' boss (Corrigan) about Tim and her/her husband just picked up their new Wrangler from him. What else can I say. If you have alot of time and money to waste, shop somewhere else. LOL!. Michael Tulleners More

The Dealership at Moss Bro's very clean. Nick Hassan gave us 110% Customer Service. He made sure that we found a perfect affordable car. us 110% Customer Service. He made sure that we found a perfect affordable car. More

I used to hate buying a new car. It always seemed like it was a competition of me against the dealer sales people. Not at Moss Brothers! The sales staff here teamed up with me. I felt like they were on it was a competition of me against the dealer sales people. Not at Moss Brothers! The sales staff here teamed up with me. I felt like they were on my side helping me find the exact vehicle I needed. Usually I know exactly what I want before I walk in the door. This time I was not so sure. I knew what I wanted it for, but not exactly which model. Wally Lema sat down with me and we talked. He asked a lot of questions to determine who I was and what I wanted to do with the car. He found me a Jeep Wrangler that fit my needs perfectly. He didn't only promise to offer follow-up support, he called me to make sure everything was alright. I had a warning light come on and Wally had me bring it in right away. He handed me over to Chuck Udris in the service department. Chuck had service go over the Jeep with a fine tune comb, check everything out, make a minor update to the computer firmwear and sent me on my way. Although I bought a used Jeep, I feel like I'm getting the same support and service as though I had purchased a brand new one. Thanks Moss, you guys are great! Dale Updegrove More

Mr. Scott is a Professional and a Gentleman! We will be back for our third Chrysler vehicle in a few years. Mr. Scott we will meet again for another GREAT deal. Thank you once again. back for our third Chrysler vehicle in a few years. Mr. Scott we will meet again for another GREAT deal. Thank you once again. More

Great Bunch Of Guys To Work With. All Were Friendly, Very Great Bunch Of Guys To Work With. All Were Friendly, Very Fast And Knowledgeable. No B.S. Didn't Waste My Time With Deceptive Double Talk And Nu Great Bunch Of Guys To Work With. All Were Friendly, Very Fast And Knowledgeable. No B.S. Didn't Waste My Time With Deceptive Double Talk And Numbers. More

CArl and Robert are working with me on an ongoing case with Chrysler on my 2006 PT Cruiser. I chose to visit this dealership based on previous ratings on the internet. While we are still working to dete with Chrysler on my 2006 PT Cruiser. I chose to visit this dealership based on previous ratings on the internet. While we are still working to determine the problem with my car, the customer service and overall experience have been outstanding thus far. I trust they will be able to determine the underlyig problem remaining. More

Why I did this rating? Well I like the service, The sales persons are so wounderfull. They where very respect persons. Specialty de sale Man. Dwayne Carr. persons are so wounderfull. They where very respect persons. Specialty de sale Man. Dwayne Carr. More

I am Karen Allen , my husband and I bought a new truck from moss of riverside just yesterday. We are still smiling !! Tim Morgan was my husbands internet connection . phone, email, and he was there to m from moss of riverside just yesterday. We are still smiling !! Tim Morgan was my husbands internet connection . phone, email, and he was there to meet/greet us.With a smiling face . He is teriffic!! Friendly,helpful.. knows his cars , personalble.And he and my husband had basicaly already set it all up , Tim , kept his word , no phonies here!! I mean we actually had a good time In this summer heat he was so cool..lol. for real! Also Steve Scott one of the sales managers , he gave us the deal we wanted, And was very nice , he was a pleasure i must say to do bussines with! David Espinoza helped us thru financing and he was tops , he made sure he got us through the ordeal of signing papers etc. quite painlessly...and ..EVERYONE there was happy and pleasant and they are such a good group it was contaigeous!! , my husband loves his new truck he bought from Tim Morgan, and I will be needing a new durango soon , guess where i am going?? YOU BET!! to MOSS because we got what we wanted , at the price we wanted , even sooner than we had hoped . We arent in their riverside area but it was well worth the trip.i highly recomend MOSS RIVERSIDE! i can't say enough good ..everyone was terrific. and if anyone from MOSS RIVERSIDE IS READING THIS THANK YOU ..YOU GIVE CAR SALESMEN AND GOOD NAME ...YAY!! FOR YOU. Warmest Reguards, Karen and Bill Allen More