Moss Bros. Chevrolet

I have personally used Moss Bros, Chevrolet Service department for my daughter's 2004 Chevrolet Aveo. The first time, Jacob North researched my daughter's car, which I believe he went above and beyond department for my daughter's 2004 Chevrolet Aveo. The first time, Jacob North researched my daughter's car, which I believe he went above and beyond to provide excellent customer service in taking care of our vehicle. He found out that a part was still under warranty and it was taken care of through an extended warranty with Chevrolet. If there were any other issues, he took care of them as well. My second visit was to find out that Jacob was no longer there and we dealt with Jeff Elkhoury. He was very courteous and friendly and called us as soon as he found out what the problem was. After these two visits, I have only positive things to say about this service department. If I was to buy a new car today, I would trust Moss Bros. Chevrolet. I think they are honest and there to make our automobile experiences a pleasant one and not stressful like I have experiences at several other places. Thank you to Jacob and Jeff for making our experience a pleasant one! More

We had been waiting for the 2012 Equinox, when we found it at Moss Bros we went down to the dealership immediately. Our experience with the purchase was great. The enitre staff from sales, customer servi it at Moss Bros we went down to the dealership immediately. Our experience with the purchase was great. The enitre staff from sales, customer service and finance was terrific. The follow up the staff makes after the purchase is first class in oour book.. Thanks to Rick Auzenne, Dawn Lee, Wendell Wright, Jeannie Gauthier and the entire staff, we love our new Equinox... Leonard and Brenda Standish More

I have always had pretty a good repore with Moss Brothers Chevrolet, Moreno Valley. They have always been eagar to help me out with any problems I have had with my Vehicle except I just wished that they coul Chevrolet, Moreno Valley. They have always been eagar to help me out with any problems I have had with my Vehicle except I just wished that they could find a positive repair for the steering problems I have experienced. The service rep has always come back that it is normal but I do not understand how a noise and jerkingness of the steering wheel when turning is normal. More

The only problem I had was the amount of money for my trade-in it was totally ridiculous. The next time I will sale my care myself. trade-in it was totally ridiculous. The next time I will sale my care myself. More

They fixed my car when the riverside chevy just blamed me. They took the time to find the problem. Now this is the only place I take my car me. They took the time to find the problem. Now this is the only place I take my car More

First time at this service dept for our corvette. The service rep (whose name escapes me) gave us excellent service and took very good care of our needs. service rep (whose name escapes me) gave us excellent service and took very good care of our needs. More

I am very happy with Moss Bros. Service Dept. I had to bring my car in (by appt.) to get my front suspension worked on. I live over 45 miles away from Moss Bros., so when Ralph noticed that I had come fro bring my car in (by appt.) to get my front suspension worked on. I live over 45 miles away from Moss Bros., so when Ralph noticed that I had come from so far away he made sure to make my vehicle a priority. I really appreciated that. I did have a slight problem when it came to my warranty but Wendell Wright was prompt to respond to the issue. Wendell went over and beyond to make things right. Wendell is awesome and very professional. I love Moss Bros. and recommend anyone who wants to purchase a new/pre-owned vehicle or needs repairs, to first go to Moss Bros. Before purchasing my pre-owned vehicle I went to 7 other dealerships, I'm so glad I found what I wanted and more from Moss Bros. More

Got switched and bated. Didn't really mind because I got a few more car options than I was looking for. Dealership was able to get me financed even though I filed bankruptcy last year. Now the down side, 4 a few more car options than I was looking for. Dealership was able to get me financed even though I filed bankruptcy last year. Now the down side, 4 days after driving off the lot, front suspension started making terrible noise. Have not made my first payment on "certified" used car yet and I'm on my second trip here to get repairs on suspension, $ 100 dollar deductible each visit. More

Everyone at Moss Bros. were very warm, professional and hospitiable. They had an answer for every question I had. They also did their best to give me the best deal possible, and the prices for the truck I hospitiable. They had an answer for every question I had. They also did their best to give me the best deal possible, and the prices for the truck I bought was the price right out of Kelly Blue Book. More

Ralph kept us informed of the service on our vehicle all along the way. What they promised, they delivered on. We dropped off our vehicle & Ralph gave us an estimate. Later he called to include all the w along the way. What they promised, they delivered on. We dropped off our vehicle & Ralph gave us an estimate. Later he called to include all the work we requested that be done. Everything we addressed in the initial drop off they managed to correct on the first try. We did not need to bring the vehicle back for a second try. They completed the repairs in a timely fashion. One part had to be ordered that was in stock by the next day. We will definitely be taking all our GM vehicles there. More