Moses Ford Lincoln BMW

This dealership always provides great service! Have bought several cars from them and wouldn’t go anywhere else Have bought several cars from them and wouldn’t go anywhere else More

Hard to reach service on the phone at times. 2 days passed my original appointment to get an estimate. 2 days passed my original appointment to get an estimate. More

We had a very positive experience with the salesperson and the financial part of the sale. Would highly recommend them, very professional a nd helpful with e everything we needed. and the financial part of the sale. Would highly recommend them, very professional a nd helpful with e everything we needed. More

Great job. Staff was very helpful and very knowledgeable of work they performed on my vehicle Staff was very helpful and very knowledgeable of work they performed on my vehicle More

Always very polite and courteous. And very helpful .would like to see lower price on labor, or a better discount for the customer of BMW. And very helpful .would like to see lower price on labor, or a better discount for the customer of BMW. More

Customer service is not what it could be. The Service Center is very nice, but lacking in service to the customer. The Service Center is very nice, but lacking in service to the customer. More

Made the appointment for a recall on my F 150 took truck in next day ready in less than an hour very nice people to work with in next day ready in less than an hour very nice people to work with More

I am more than satisfied with the work done on my Lincoln Navigator by Moses Ford. Also they are courteous and responsive within a few hours. They never do work without consulting with me on procedure and pr Navigator by Moses Ford. Also they are courteous and responsive within a few hours. They never do work without consulting with me on procedure and price. More

Always courteous, professional and dedicated to making the customer happy! They should keep Keith forever! the customer happy! They should keep Keith forever! More

I have had problems with the service manager at the St. Albans location. Every other employee that is in service or parts have been friendly and I have had no issues. But Chris Kirksey seemed as if he was Albans location. Every other employee that is in service or parts have been friendly and I have had no issues. But Chris Kirksey seemed as if he was determined to not help me. I just wanted my estimate for my car that I had paid for was told I would have by 3:10 after my son spent an hour and half there. So at 4:30 I was still trying to get my estimate. He refused to call and tell them I was waiting or even be nice and decent to me. I think his name was Tanner when Chris left the room was kind enough to call down and tell them I was waiting on this and that is the only reason I left there with the estimate. But Chris has informed me that I can no longer get my BMW serviced there because he did not like my opinion of him when he asked. So now I have to take my vehicle minimum of 2.5 hours away to get the work that it needs done because every other place says it has to be done at dealership. Also when insurance called back to clarify what they put on the estimate the dealership told them they did not know what needed done. More