Back

Moses Ford Lincoln BMW

St Albans, WV

4.7
639 Reviews

2001 Maccorkle Ave

St Albans, WV

25177

Directions

By Type

Showing 639 reviews

October 23, 2022

From the 1st call,till we walked out the door. Absolute perfection.All of the staff was nice,accommodating and knew what they was doing.Our car needed updated,which took some time,we was offered a More

by Marsha Marcum Stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Cummings , Meghan Moses
October 19, 2022

First visit with my 2020 Fusion. Oil change and tire rotation. Ladies in service were very friendly. The car was done quickly. So far so good. More

by Clooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
October 18, 2022

Very friendly staff. Attentive to your needs. Welcoming and made sure everything was going okay. Wish all dealers were as nice as they are. More

by Shibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron , Meghan Moses
October 17, 2022

Best experience ever with Ford service, prompt appointment, great communication and professional service. thank you Moses I couldn’t be happier More

by fdodrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
October 17, 2022

Service dept is attentive to problems and resolves them timely. They keep me apprised of status entire process with video and updates about repairs. More

by jen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ
Oct 17, 2022 -

jen responded

Service employee (DJ) is very professional, friendly & informative.

Oct 17, 2022 -

Moses Ford Lincoln BMW responded

Hi Jen! Thank you so much for your 5-star review. It means a lot to us and we appreciate your business. Thank you for choosing Moses.

October 13, 2022

I waited on my car, it was done in about 50 min. So I didn’t have to wait very long. More

by Jividenhfad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory , Meghan Moses
October 11, 2022

They provide quick and friendly servicemen with a car wash as a bonus! Very efficient. More

by tracymeadows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Meghan Moses
October 05, 2022

Everyone at Moses Ford was very helpful and very nice. We were quickly able to find and test drive the car we were looking for. They even checked on an open recall and had it fixed while we were finishing More

by Jared_Roush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
Oct 10, 2022 -

Moses Ford Lincoln BMW responded

Hi Jared! Thank you for your 5-star rating and kind review. We appreciate your business.

October 05, 2022

Moses Ford made car buying an awesome experience. Scott was very informative and a delight to work with. Financing was swift and straightforward. Everyone was very polite. Definitely recommend going More

by klroush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen, Austin
Oct 10, 2022 -

Moses Ford Lincoln BMW responded

Hi! Thank you for your 5-star rating and review. I'm glad your had such a great experience and thank you for your recommendation. We appreciate your business.

September 21, 2022

Terrible service simple oil change but had no oil plug in stack wasted 4 hrs More

by richardeddy78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meghan Moses
Sep 21, 2022 -

Moses Ford Lincoln BMW responded

Hi! We apologize for the mix up. That must have been very frustrating. I am going to pass your review on to our management team for follow up. Thank you for choosing Moses. We appreciate your business.

...
15
...