Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Moses Ford Lincoln BMW

St Albans, WV

Overview
Reviews
Vehicles
4.7
639 Reviews
Call Dealership (304) 722-5900
View Awards

2001 Maccorkle Ave

St Albans, WV

25177

Directions

By Type

Showing 639 reviews

April 24, 2023

Poor communication. Misled us about scheduling. Misled about actual repairs completed. Took multiple appointments to accomplish warranty repair. Very disappointed overal More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Apr 24, 2023 -

Moses Ford Lincoln BMW responded

Hi Linda! I'd like to learn more about your experience with our dealership. If you will email the details to responses@mosescars.com, I will pass your information on to our management team for follow-up. Thank you for choosing Moses. We appreciate your business.

April 23, 2023

Fast service Professional staff Great service Friendly staff Ease of check in Clean waiting arra More

by jojo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasamine
Report | Print
April 21, 2023

Excellent customer service! This dealership accommodates customer’s needs in a timely fashion. The service manager is excellent. More

by marksaber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Andrew and Alex
Report | Print
April 12, 2023

Service was on time and performed within the time frame quoted. They reviewed my work before beginning to make sure it was accurate. I was thankful they called to schedule this appointment because I had to More

by slfrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
April 12, 2023

Nathanal stumps was very friendly and helpful. Very friendly staff. They were very quick with getting my car ready while I waited More

by k1m476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel stump , Meghan Moses
Report | Print
April 10, 2023

Excellent communication and service was just as promised. The valet service was top notch. Highly recommend! More

by dermash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Apr 10, 2023 -

dermash responded

Ok

April 03, 2023

Very prompt & professional service from talented team members is greatly appreciated by customers like me who are car guys! More

by Bob Denning
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Sharp = 5 Stars! , Meghan Moses
Report | Print
March 21, 2023

Today we had a very pleasant experience at Moses BMW and came home with our first one. Our trade was valued very fairly and our salesperson even had a card to give us. The salee we was quick and easy. The c More

by Flabarbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
March 20, 2023

Everything went well today with my recall service/ and or updates. It was nice to be able to drop off my truck and get a ride back to work, provided my the dealership More

by wd1092a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill weaver , Meghan Moses
Report | Print
February 22, 2023

Salesman was very knowledgeable and helpful. They gave me a fair deal on my trade and worked with me on the price of my new truck. More

by Etsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hines - salesman , Meghan Moses
Report | Print
1
...
11
12
13
...
64