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Moses Ford Lincoln BMW

St Albans, WV

Overview
Reviews
Vehicles
4.7
622 Reviews
Call Dealership (304) 722-5900
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2001 Maccorkle Ave

St Albans, WV

25177

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Showing 622 reviews

June 11, 2023

From the ease of scheduling appointments around our work schedule to the attentiveness of the staff, we have been pleased with each visit to have our vehicle serviced. More

by jharm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige was very pleasant upon entering the showroom and kept us updated on our vehicle the entire visit. We appreciated how easily we were able to check-in and the timeliness of our vehicle’s service., Meghan Moses
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Jun 14, 2023 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a 5-star review and for being a repeat customer. We appreciate your business.

June 03, 2023

Our X5 broke down going on vacation. We happened to be in Charleston WV. Moses BMW took great care in repairing our car! Paige was great in keeping us informed on everything. Thanks! More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ and Paige
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Jun 14, 2023 -

Moses Ford Lincoln BMW responded

Hi GB! Thank you for giving us such a great review. I'm glad Paige and our service staff could get you back on the road for your vacation. Thank you for choosing Moses. We appreciate your business.

April 25, 2023

Quick and quality service saw me back on the road ahead of my expectations. Thanks! More

by freezer15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Ingram, Meghan Moses
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April 24, 2023

Poor communication. Misled us about scheduling. Misled about actual repairs completed. Took multiple appointments to accomplish warranty repair. Very disappointed overal More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 24, 2023 -

Moses Ford Lincoln BMW responded

Hi Linda! I'd like to learn more about your experience with our dealership. If you will email the details to responses@mosescars.com, I will pass your information on to our management team for follow-up. Thank you for choosing Moses. We appreciate your business.

April 23, 2023

Fast service Professional staff Great service Friendly staff Ease of check in Clean waiting arra More

by jojo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasamine
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April 21, 2023

Excellent customer service! This dealership accommodates customer’s needs in a timely fashion. The service manager is excellent. More

by marksaber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Andrew and Alex
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April 12, 2023

Service was on time and performed within the time frame quoted. They reviewed my work before beginning to make sure it was accurate. I was thankful they called to schedule this appointment because I had to More

by slfrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
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April 12, 2023

Nathanal stumps was very friendly and helpful. Very friendly staff. They were very quick with getting my car ready while I waited More

by k1m476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel stump , Meghan Moses
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April 10, 2023

Excellent communication and service was just as promised. The valet service was top notch. Highly recommend! More

by dermash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
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Apr 10, 2023 -

dermash responded

Ok

April 03, 2023

Very prompt & professional service from talented team members is greatly appreciated by customers like me who are car guys! More

by Bob Denning
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Sharp = 5 Stars! , Meghan Moses
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