Morristown Ford

Patti was exceptional! She did everything she could to find the vehicle I was looking for. Alex the manager was exceptional as well. After the first vehicle and payment didn't work, he kept me in mind and find the vehicle I was looking for. Alex the manager was exceptional as well. After the first vehicle and payment didn't work, he kept me in mind and when a new trade came in he and Patti did everything they could to get me in that vehicle. Needless to say, I'm driving it, and love it. It was a great experience all the way around! More

Fast, friendly, and efficient. We purchased an 2018 Ford Flex from Morristown Ford. Darren provided us with excellent customer service. Everyone was professional, courteous, frien We purchased an 2018 Ford Flex from Morristown Ford. Darren provided us with excellent customer service. Everyone was professional, courteous, friendly yet straight-forwarded about the process of purchasing this vehicle. I appreciate how respectful they were of my time and made sure the process was seamless. Thank you! More

The service department is the worst If I could give 0 stars I would. The service manager is arrogant and rude. My car was in for service that was suppose to be done in one day but neve If I could give 0 stars I would. The service manager is arrogant and rude. My car was in for service that was suppose to be done in one day but never done. It sat all day and no one even called me to let me know. When I arrived to pick up my vehicle I found that it hadn't been touched. When I complained that someone should have called me I was told by the service manager to take my business elsewhere! Which I will definitely do. Jefferson City is not that far. I don't know how this place stays in business. I wish I had read YELP reviews first. More

Exceptional Service The work I had completed was a recall on my 2013 Ford F-150. All of the employees of the service department I dealt with were very helpful, professio The work I had completed was a recall on my 2013 Ford F-150. All of the employees of the service department I dealt with were very helpful, professional and courteous. I would definitely use the service department again and would recommend it as well to anyone. More

Staff was very polite and knew what they were doing. We purchased our 2018 Ford Edge in September 2018 and were very pleased with the service we received at that time so we brought the car back for servi We purchased our 2018 Ford Edge in September 2018 and were very pleased with the service we received at that time so we brought the car back for service. More

Everyone I dealt with was professional, knowledgeable, courteous and friendly. I was given fair trade-in on my previously owned vehicles. I would recommend this dealership to others. courteous and friendly. I was given fair trade-in on my previously owned vehicles. I would recommend this dealership to others. More

The service department was excellent as they always are. Many thanks. I am not a man of many words. So, Trump for President 2020. Thanks Many thanks. I am not a man of many words. So, Trump for President 2020. Thanks More

Great Team Mike Wilder and his crew will really take care of you a Morristown Ford! They took care of my repair needs and really treated you with kindness and re Mike Wilder and his crew will really take care of you a Morristown Ford! They took care of my repair needs and really treated you with kindness and respect. More

Good Job I was scheduled at 7AM. I arrived at 655AM and taken right in with no waiting. As soon as paper work was filled out my truck was taken right into the I was scheduled at 7AM. I arrived at 655AM and taken right in with no waiting. As soon as paper work was filled out my truck was taken right into the service area and required maint. was preformed on it. More

Excellent deal I purchased a new 2020 Ford Escape Hybrid. The salesman was great, had the truck outside and ready to look at when we arrived and took us for a test I purchased a new 2020 Ford Escape Hybrid. The salesman was great, had the truck outside and ready to look at when we arrived and took us for a test drive. The GM was also very good and worked with me to secure good financing and deal. More