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Morristown Ford

Morristown, TN

Overview
Reviews
4.6
220 Reviews
Call Dealership (423) 586-5520

1112 W Morris Blvd

Morristown, TN

37813

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Showing 220 reviews

December 18, 2024

Bad place because make deal with used truck with $44. 000 and after 4 days I’m open my bank account I found the price is deferent $47.607 More

by 123basil222
Recommend Dealer
No
Employees Worked With
Travis Turner, Andrew Bailey
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Dec 23, 2024 -

Morristown Ford responded

I'm very sorry to see this 1-star review. The amount of the loan was different due to the customer's selection of a Vehicle Service Contract which increased the principle amount of the loan. We have re-written the contract and removed the VSC per the customer's request. It is never our intention to mislead our customer(s) and sincerely hope you appreciate our handling of this matter to your satisfaction.

December 18, 2024

This was the best experience with an auto dealer of my life. I was given a straight up deal without a bunch of hassle. More

by sseal72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Knechtel, Seth Davis, Andrew Bailey
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December 07, 2024

Pattie did a great job! !! And is a great people person!!! Thanks for a good deal!!! More

by rymer2260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Laczynski, Travis Turner, Andrew Bailey
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December 05, 2024

I had to wait 1:30 hours to get a 15 minute job done and had to 15 minutes to get my car after it was finished because the young lady was not paying attention. More

by COLLINSJESSIE1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazlyn Goins
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December 03, 2024

Always very pleased with the service I receive at Morristown Ford always very courteous and very understanding to listen to any problems or questions I may have More

by HERRONBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Stinson
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December 03, 2024

Jaxon was a veryhelpful salesman. . He has a great personality and easy to work with. More

by mlthomas1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaxon Maxey, Brian Knechtel, Andrew Bailey
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December 03, 2024

Great customer service and very helpful I love the new truck dose everything I need it to do thank you so much. More

by Christian key
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Laczynski
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December 01, 2024

Highly recommend Morristown Ford. Very professional and Patti is truly amazing. Friendly staff and environment. Will go back for future needs! More

by cstiltn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Laczynski
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November 30, 2024

Need to do away with the 3% credit card fee that is kind of productive for customers especially if a customer has a bill over $500. The 3% fee should be a cost of doing business! More

by ALSTUDE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Dishner
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November 29, 2024

Very pleasant experience was smooth sailing the whole time felt very welcome great dealership and we love the car we got More

by harleyjoe1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaxon Maxey, Wade Hammel, Chris Wampler
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