Morristown Ford

Service It was very good and it was very friendly and good prices very workers to and a clean shop and it got air conditioning to It was very good and it was very friendly and good prices very workers to and a clean shop and it got air conditioning to More

New to area New to eastern Tennessee. Needed to establish service for my 2018 F-150. Brought it in to have a loose piece under the carriage checked out. They orde New to eastern Tennessee. Needed to establish service for my 2018 F-150. Brought it in to have a loose piece under the carriage checked out. They order a new part and was able to install it two days later. Great attention and customer service. More

Engine swap I brought my 13 flex in for cam phasers Alex and crew found I needed a Engine which was changed promptly and correctly only place that will service m I brought my 13 flex in for cam phasers Alex and crew found I needed a Engine which was changed promptly and correctly only place that will service my vehicle. More

97 Ford Explorer Intermittent Starting Problems Our problem had stumped local mechanics, leaving us stranded from time to time. The Service Dept diagnosed the problem and repaired it. They sis eve Our problem had stumped local mechanics, leaving us stranded from time to time. The Service Dept diagnosed the problem and repaired it. They sis everything they could to accommodate our schedule. Yes, they were expensive, but not nearly as expensive nor inconvenient as being stranded on a rural mountain road. More

They will charge with out consent. Diagnostics fees are reasonable but also questionable practice, and an old dealer trick, that is part of the service industry. It's like leaving no ti Diagnostics fees are reasonable but also questionable practice, and an old dealer trick, that is part of the service industry. It's like leaving no tip for bad service. These guys will hold keys if you don't pay. Even if you tell them do not do any Diagnostics then they do it anyway and will still charge. Bring your piggy bank with these guys seen two others clearly not needing service preformed while dealing with them. Changing oil on intervals is good idea and practice, but not required, they require it. I reckon a lot of that comes from ford. I know I am a Engineer that worked with the Q1 system and the Toyota TPS. Their is a major difference, thus why california is starting to change these laws about mechanics liens. As the manufacturing contractor I provided that service and did diagnostics free like everyone else. Most any one will quote for free these guys will not. More

Good Service I feel that everyone was courteous, and the service was good. Mark was very nice and also was the mechanic as well. Everyone was professional. I feel that everyone was courteous, and the service was good. Mark was very nice and also was the mechanic as well. Everyone was professional. More

Repair service I had a part failure on my 2018 F150 truck, Morristown Ford quickly ordered the new part. As soon as the part arrived the service department got me an I had a part failure on my 2018 F150 truck, Morristown Ford quickly ordered the new part. As soon as the part arrived the service department got me and out quick. Excellent service department!!!!! More

Quick service I needed my oil changed and called Morristown Ford they got me in the next day! I am new in the area and had to make a quick trip, called other Ford d I needed my oil changed and called Morristown Ford they got me in the next day! I am new in the area and had to make a quick trip, called other Ford dealers they had no time available. Found my new dealership for service! Thanks! More

Service Dept is the best Alex and all in Service Dept are the best. I have moved 10 times with my work and this is the best Service Dept I have ever used. They explain what Alex and all in Service Dept are the best. I have moved 10 times with my work and this is the best Service Dept I have ever used. They explain what you need, and always have everything done on time, every time. They make you feel important and are very polite, everyone in the service area and the cashiers. More

tranny recall on 2011 t-150 Alex and his crew have ALWAYS treated me like I was important and this time was no exception - they always explain what the issues are and complete t Alex and his crew have ALWAYS treated me like I was important and this time was no exception - they always explain what the issues are and complete the repairs in schedule More