
Morristown Ford
Morristown, TN
Filter Reviews by Keyword
By Type
Showing 220 reviews
This was the best experience a man could have asked for at a dealer. Very kind folks and I felt like they really cared about my situation. I was very appreciative of how hard they worked to make sure tha at a dealer. Very kind folks and I felt like they really cared about my situation. I was very appreciative of how hard they worked to make sure that I leave in a good vehicle that I could afford and would benefit me. I would recommend these guys to the world! Thanks!! More
The vehicle was in service for oil change, and an inspection was conducted, but it was not communicated to me then that the rear brake pads were down to 4 mm which is at the low end. Upon calling the inspection was conducted, but it was not communicated to me then that the rear brake pads were down to 4 mm which is at the low end. Upon calling the service center I was told that it should be OK for 5000 miles, but when told that I would be pulling about to Florida Recommendation was to change the brakes. If somebody had discussed the break situation with me while the vehicle was there the first time I could’ve saved myself an extra trip. Service is good, people are friendly, communication could be better. More
Appointment scheduled was called by sales manager to confirm that I was keeping appointment. Drove 11/2 hours only to find out that the vehicle was sold out from under me. Was told first come first serv confirm that I was keeping appointment. Drove 11/2 hours only to find out that the vehicle was sold out from under me. Was told first come first serve. Do not trust anything they Tell you. You can't trust them at all. More