Morristown Ford
Morristown, TN
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From walking onto the lot to view the car I had seen on line.. to the test drive…. To the purchase.. I was treated with kindness, and respect. Skyler, the service manager and financing manager were informa line.. to the test drive…. To the purchase.. I was treated with kindness, and respect. Skyler, the service manager and financing manager were informative every step of the way. It was a cash sale and there was no pressure to get financing. Would highly recommend Skyler and the team. More
The vehicle was in service for oil change, and an inspection was conducted, but it was not communicated to me then that the rear brake pads were down to 4 mm which is at the low end. Upon calling the inspection was conducted, but it was not communicated to me then that the rear brake pads were down to 4 mm which is at the low end. Upon calling the service center I was told that it should be OK for 5000 miles, but when told that I would be pulling about to Florida Recommendation was to change the brakes. If somebody had discussed the break situation with me while the vehicle was there the first time I could’ve saved myself an extra trip. Service is good, people are friendly, communication could be better. More
This was the best experience a man could have asked for at a dealer. Very kind folks and I felt like they really cared about my situation. I was very appreciative of how hard they worked to make sure tha at a dealer. Very kind folks and I felt like they really cared about my situation. I was very appreciative of how hard they worked to make sure that I leave in a good vehicle that I could afford and would benefit me. I would recommend these guys to the world! Thanks!! More