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Morristown Ford
Morristown, TN
199 Reviews
Welcome to Morristown Ford! Located in Morristown , TN, Morristown Ford is proud to be one of the premier dealerships in the area.
From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Morristown Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 199 reviews
September 16, 2024
Pretty solid dealership from what I can gather. Skyler and Chris were very responsive and helpful working back and forth. Skyler and Chris were very responsive and helpful working back and forth. More
by Elijah
September 16, 2024
Amazing people very friendly will send people there way! !!!! Very helpful will come back again !!!! Very helpful will come back again More
by Lil4pauls
September 15, 2024
I came in with an ideal payment in mind, and they helped me achieve that payment for the exact car I wanted! me achieve that payment for the exact car I wanted! More
by sarah.hairdresser.1998
Verified CustomerSeptember 13, 2024
Able to get me in and fix all my issues in a timely manner. Great service manner. Great service More
by MAY.MCCLAIN1
Employees Worked With
September 12, 2024
The vehicle was in service for oil change, and an inspection was conducted, but it was not communicated to me then that the rear brake pads were down to 4 mm which is at the low end. Upon calling the inspection was conducted, but it was not communicated to me then that the rear brake pads were down to 4 mm which is at the low end. Upon calling the service center I was told that it should be OK for 5000 miles, but when told that I would be pulling about to Florida Recommendation was to change the brakes. If somebody had discussed the break situation with me while the vehicle was there the first time I could’ve saved myself an extra trip. Service is good, people are friendly, communication could be better. More
by ROLANDZITT1
Employees Worked With
September 12, 2024
This was the best experience a man could have asked for at a dealer. Very kind folks and I felt like they really cared about my situation. I was very appreciative of how hard they worked to make sure tha at a dealer. Very kind folks and I felt like they really cared about my situation. I was very appreciative of how hard they worked to make sure that I leave in a good vehicle that I could afford and would benefit me. I would recommend these guys to the world! Thanks!! More
by t_farmer106
September 11, 2024
Very friendly and courteous. The checkout was quick. The waiting area could use some new updates. The checkout was quick. The waiting area could use some new updates. More
by ICLEVENGER02
July 16, 2024
Appointment scheduled was called by sales manager to confirm that I was keeping appointment. Drove 11/2 hours only to find out that the vehicle was sold out from under me. Was told first come first serv confirm that I was keeping appointment. Drove 11/2 hours only to find out that the vehicle was sold out from under me. Was told first come first serve. Do not trust anything they Tell you. You can't trust them at all. More
by Donnie Hunley
Employees Worked With
Jason: internet sales manager
