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Morristown Chevrolet
Morristown, TN
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 63 reviews
December 14, 2023
I booked my oil change through my email reminder. When I arrived my appointment didn't show for that day (that could have been my fault) but the Staff Member was great and fit me right in. I had a ve When I arrived my appointment didn't show for that day (that could have been my fault) but the Staff Member was great and fit me right in. I had a very small wait time even though the service area was busy. I love the videos you receive showing what's being done to your vehicle while it's being serviced and that they explain how your breaks are doing and that there is no damage under your vehicle, etc. Staff are friendly, very respectful, and just all around great to deal with. I'd recommend anyone go to Morristown Chevrolet to purchase a vehicle or just have your vehicle serviced. More
by BB
Employees Worked With
Service Area Employee's
October 25, 2023
Service department is very slow. Last three visits has taken at least 2 hours for simple oil change. They must not have enough people to perform routine devise work. Last three visits has taken at least 2 hours for simple oil change. They must not have enough people to perform routine devise work. More
by Brian
Employees Worked With
John
April 03, 2023
If you are looking to buy a car steer clear of Morristown Chevy, they will promise you approval. After a month I was told to bring my car back because the loan was denied, and they would give me the 3 grand Chevy, they will promise you approval. After a month I was told to bring my car back because the loan was denied, and they would give me the 3 grand back I put down. Upon arrival they decided to tell me it would be up to 5-7 businesses days before my check came. Now I’m stuck without a car until they decide to call me with my check. More
by Kl
Employees Worked With
Dustin
February 27, 2023
Don't do business with them. This is why: they weren't prepared when I arrived even with a 4.5 hrs notice. I had to wait over 2 hours to get processed. Then after going throug This is why: they weren't prepared when I arrived even with a 4.5 hrs notice. I had to wait over 2 hours to get processed. Then after going through all the paperwork they discovered they made a mistake and would have to mail me all the paperwork to be signed again. They owed me floor mats for my car, I had to keep calling to get them sent. Took over 2 weeks. Just kept getting the run-around. Then they screwed up my tag paperwork and had to take a half day off work to get sort the mess out and then had to pay an add'l $278 to get my tag. When I called Morristown about it; Oh, we just didn't collect enough money, sorry. They don't have their stuff together and make many costly mistakes that the customer must absorb. Horrible team there. More
by LFT1DRN
Employees Worked With
Spencer
December 01, 2022
I will never buy another car from this dealer Morristown Chevrolet , very misleading and very bad Management. Bought a new Malibu . dealer called after one day and said must be returned. The dealer said Chevrolet , very misleading and very bad Management. Bought a new Malibu . dealer called after one day and said must be returned. The dealer said he could not sell us this car because it was already titled to some one in Florida???? My wife was in tears because this was her first brand new car and she was very disappointed. Hope General Motors sees this review. More
by sams.galen
Employees Worked With
JJ, Spencer
