Morris Smith Ford of Leavenworth
Leavenworth, KS
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,387 reviews
I found Zeck Ford by doing a Bing search for the vehicle I was looking for. The search engine took me to a Car and Driver website that told me where the nearest vehicles I was looking for were. Within 24 I was looking for. The search engine took me to a Car and Driver website that told me where the nearest vehicles I was looking for were. Within 24 hours of sending my inquiry on a vehicle, a Zeck Ford rep contacted me via phone and gave me the details on the vehicle I was looking at. I appreciated how they gave the bottom line price up front in order to do away with some of the haggling. I was called again shortly after requesting a test drive and then they confirmed with me again the night prior. I definitely felt like I was receiving personal attention. I was immediately greeted upon arriving at the dealership and received outstanding customer service from Jake Oberfoell. He and his superior did their best to give me as close as possible to what I was looking for for my trade in. The superior customer service continued in the finanance department when Carlos Martinez gave me the best interest rate possible - outdoing even USAA (which I did not think was possible). Without a doubt I would recommend Zeck Ford to others seeking out a new or used car. More
The customer service was phenomenal. I really appreciated the candor of all three of the men we worked with. The team approach to carring for customers never left me feeling neglected. The great appreciated the candor of all three of the men we worked with. The team approach to carring for customers never left me feeling neglected. The great service has continued after the sale. More
Very friendly with an excellent approach to customer satisfaction. Jeffrey carefully explained everything about their pricing and was consistently upfront and business-like. I checked out the prices satisfaction. Jeffrey carefully explained everything about their pricing and was consistently upfront and business-like. I checked out the prices and selection with all the competitors in the area and this was by far the best deal around. More
Great experience at a great price. Enjoyed working with Jace, he made it easy. Keep up the great work, I will be looking for a pickup in 2013 and you guys will be my first stop. Jace, he made it easy. Keep up the great work, I will be looking for a pickup in 2013 and you guys will be my first stop. More
I did not expect that kind of service. Emmanuel Bradley, my service advisor was very friendly, fast, and professional. The works fuel package service has low cost, and make you feel safe. Altogether, it to my service advisor was very friendly, fast, and professional. The works fuel package service has low cost, and make you feel safe. Altogether, it took less than 45 minutes. I would do my next service on Zeck Ford, and will recommend them to my friends. More
We went to Zeck looking for a very specific car and a very specific price range. Worked with Rick and even though we weren't able to find something with them that worked for us, the advice he gave us was very specific price range. Worked with Rick and even though we weren't able to find something with them that worked for us, the advice he gave us was PRICELESS in helping us to find what we were looking for. He went out of his way to make sure that we were getting the best deal possible, even if it wasn't with them. Will definitely go back when we need another car. More
This is the second vehicle I've bought through Fran, and I can say that I will always use him if possible! He always talks to me ME rather than my dad or boyfriend, and doesn't treat me like I'm a girl who I can say that I will always use him if possible! He always talks to me ME rather than my dad or boyfriend, and doesn't treat me like I'm a girl who doesn't know anything about cars. He was super patient with me while I drove 4 or 5 Escapes over 2 days before I finally settled on the first one I drove (of course!). He listened to what I wanted and my concerns, and offered his opinions without being pushy or pressuring me, and has a great sense of humor. Fran is awesome to work with, and I'd recommend him and Zeck Ford to anyone looking for a nice pre-owned vehicle! Thanks for making it such an easy process to buy my new 2010 Escape! More
We found two Explorers on the web we wanted to look at. The first salesman couldn't stay with us so he retrieved Nick to show us the two vehicles. It was late on Friday afternoon and we never felt hurried. The first salesman couldn't stay with us so he retrieved Nick to show us the two vehicles. It was late on Friday afternoon and we never felt hurried. We did buy an Explorer and have every intention of driving the 60 miles back to Leavenworth when we purchase our next vehicle. This was by far the best experience we've had purchasing a vehicle. More
I went in to Zeck Ford, on a Saturday, with my sister (who was looking to trade in her 2009 Flex and purchase a new Flex.) I was "somewhat" interested in buying a Ford, but didn't have any real motivatio (who was looking to trade in her 2009 Flex and purchase a new Flex.) I was "somewhat" interested in buying a Ford, but didn't have any real motivation to purchase a car that day. By the end of the day, we both walked out purchasing brand new Fords from Brendan Dow. He was AMAZING. Friendly, attentive, energetic, and just all around HELPFUL. He listened to us, recommended what we thought would be a good fit, and wasn't pushy at all. (I had some interest in an SUV, since I had been driving one for the past few years-- but, after test driving the Taurus SHO on Brendan's recommendation, I knew there was no going back!) In fact, every single person we came into contact with at that dealership seemed friendly, and happy to meet us. We felt NO PRESSURE to buy cars that day. Brendan looked up what we could get for trade ins on both of our vehicles, ran the numbers through financing, and came back to us with fair trade in values, and reasonable monthly payments. He then asked what our next step was. What did WE want to do next? We immediately purchased both vehicles. It was nice to have someone ASK you if you are ready to purchase, and if you think the price is fair/reasonable. We were blown away!!! Every person at this dealership is honest, hardworking, and willing to go the extra mile. I never once felt that "creep" factor I've felt at the larger Kansas City dealerships. Each time I've stepped foot in Zeck Ford, there has been someone to answer my questions, and make me feel like I am more than just a sale to them. I HIGHLY recommend this dealership to ANYONE! :) More