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Morris Smith Ford of Leavenworth
Leavenworth, KS
9,388 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,388 reviews
March 17, 2013
My boyfriend and I went out to Danny Zeck for an oil change on my 2009 Fusion. We live almost 45 minute away, but I had some points on my reward card from previous visits bringing us out to Leavenworth. change on my 2009 Fusion. We live almost 45 minute away, but I had some points on my reward card from previous visits bringing us out to Leavenworth. We were waiting around while my car was being worked on and Jason was very helpful answering our questions as we were just "browsing" for a new truck as we had been for several months. We told Jason what our price range was and what we were looking for and our "requirements" list. Jason never tried to show us something out of our price range and found the perfect F150. Jason was extremely friendly and helpful answering all of our questions. It took some time as we had a mishap with my car and had certain "demands" for small things on the truck such as a broken plastic piece on the tail gate that we had to order, but overall this was an awesome experience and we will definitely go back when we are ready for our next car. We have to do some follow up for minor issues with the truck that were pre-existing and a little body damage but nothing that Zeck can't take care of! I have bought a car from another KC dealership and felt like i was pushed into something more than what I should have been paying for, but I loved the relaxed and laid back atmostphere of Zeck. Thank you Jason and everyone else that helped us get our amazing truck we always wanted! More
by SStauff87
Employees Worked With
Carlos, Jason Hartwell
March 12, 2013
In March 2013 I purchased a 2011 Lincoln MKS after finding the car on CarGurus. Shortly after contacting the dealer I received an email from Jason Hartwell at Zeck and I set up an appointment to see finding the car on CarGurus. Shortly after contacting the dealer I received an email from Jason Hartwell at Zeck and I set up an appointment to see the car. I had never done business with Zeck Ford before but I was very impressed with the low-pressure approach. In fact, over the years I had become so disenchanted with car dealers that the last several cars I've owned were purchased from individuals just so that I could avoid the hassles of haggling over price or to avoid wading into the "shark tank" of another car dealership. Jason and Zeck Ford were the complete polar opposites. The price was very fair and the car surpassed my expectations by miles. In fact, it was even nicer than the pictures showed on their website. While I was waiting for paperwork to be processed Jason even took my existing car back to the garage for a quick check of the tires before I headed back home in it. Since the Lincoln was a surprise gift to my wife on our upcoming anniversary in 2 weeks, Jason offered to set up an appointment to show the car and all its amazing options to her whenever she was ready. If you've ever been turned off at the thought of dealing with car salesmen, Jason and Zeck Ford will dispell those thoughts. They did a tremendous job. More
by jewill09
Employees Worked With
Jason Hartwell
March 05, 2013
Came in with my father to purchase a used Mustang, personally I have purchased six vehicles and by far, THIS was my best experience. Zeck Ford and Nick Nava are certain to earn my return business this personally I have purchased six vehicles and by far, THIS was my best experience. Zeck Ford and Nick Nava are certain to earn my return business this fall. We drove an hour and a half each way to see this particular car and it was well worth the drive. Thanks again guys, see you all again soon. More
by Kylejohnson88
Employees Worked With
March 03, 2013
Price was fair. The sales staff was respectful, informative and not pushy. The process was efficient. We ended up buying 2 cars; a Lincoln MKX and a Ford Fusion. informative and not pushy. The process was efficient. We ended up buying 2 cars; a Lincoln MKX and a Ford Fusion. More
by jrr2069
Employees Worked With
kyle anderson, Kyle Anderson
February 26, 2013
Great Experience! I bought my 2011 Mercury Mariner from Zeck Ford last Saturday. There was no pressure and no sales talk it was a relaxing visit and I felt comfortable buying my first car from them! Zeck Ford last Saturday. There was no pressure and no sales talk it was a relaxing visit and I felt comfortable buying my first car from them! More
by JulieBennett
Employees Worked With
Bradley Johnson, Kyle Anderson, Brian Waterman
February 25, 2013
So after a few months of research, I finally decided I wanted a 2013 Focus ST. Going through USAA put me in contact with Jason. I was contacted by Jason to get things started before I had even returned ba wanted a 2013 Focus ST. Going through USAA put me in contact with Jason. I was contacted by Jason to get things started before I had even returned back to America from my recent deployment. By the time I returned and got to the dealership, Jason had everything ready to go and ST waiting to test drive. After the test drive I told him I wanted the ST1 in Black. Currently they didn't have any on the lot so Jason arranged everything to have one towed on a flat bed from Arkansas just so I could have a black one while keeping me informed the whole time. He told me when it would be there and I was there the same day, finished up the paperwork, and drove it home. Definitely the best car buying experience I have had. More
by samuelkessler
Employees Worked With
Jason Hartwell
February 09, 2013
The used Edge I bought is nice, the price was fair, not great, and the purchase process went pretty smooth. A lot of the used cars they have for sale have previously been in an accident or had damage that' great, and the purchase process went pretty smooth. A lot of the used cars they have for sale have previously been in an accident or had damage that's been repaired. But, when they try to prove how low their price is for the car, they compare it to other similar cars for sale in the area that don't have damage. So ya, I would expect their cars to be cheaper. Make sure you do your homework on the car that Zeck is selling before you make the trip out, especially if you're driving a long way. The delivery process was a complete fail. I got out of finance at 8 pm, after they had closed and everyone was gone or leaving as I walked to my new car. Started it up and had no gas and the low tire pressure light was on and none of the features were explained, like Sync. So, I had to find a place to get to get gas and air up the tires in an area I was unfamiliar with late at night before my hour long drive home. I went back in on another day to drop off the title to my trade in and asked a different salesman (Brendan Dow) if they fill up gas tanks for used car purchases and he said no, to keep costs low....seriously? Their costs are already low because they're buying previously damaged cars to sell. And as if $50 of gas would dent the thousands they made off the sale, the interest rate and warranty. I guess air is too expensive for them to properly fill the tires too. If you're decent at negotiating, go with a dealership nearby and you can probably get a better car at a cheaper price. More
by jwarinner
February 08, 2013
Jace was very pleasant to work with and the dealership as a whole was the most relaxing, laid back and casual experience I've ever had buying a car. Their prices are the best in the area and they will work a whole was the most relaxing, laid back and casual experience I've ever had buying a car. Their prices are the best in the area and they will work with you to get the deal done. I will do business here again as well as my maintenance. They have won me over as a total customer. Thanks guys. More
by Kcspecv
Employees Worked With
Jace Grabouski
February 02, 2013
Jake Oberfoell and the whole team at Zeck Ford earned my purchase by being honest, fair and not aggressive in their sales approach. The main reason I hate shopping for vehicles is because of dirty sales ta purchase by being honest, fair and not aggressive in their sales approach. The main reason I hate shopping for vehicles is because of dirty sales tactics and over-pressure from sales people. I did not experience this at Zeck Ford and for that, I am appreciative. More
by starowesky
Employees Worked With
Jake Oberfoell, Jake Oberfoell
February 01, 2013
Brendan is a great person to work with...we would not hesitate to recommend him as well as use him again. From start to finish the experience was nothing but exceptional. Thanks! hesitate to recommend him as well as use him again. From start to finish the experience was nothing but exceptional. Thanks! More
by tavelligi
Employees Worked With
Brendan Dow
