Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Morris Smith Ford of Leavenworth
Leavenworth, KS
9,389 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,389 reviews
June 11, 2014
Don't expect much after the sale I bought a 2013 Ford C-max Hybrid in Feb 2014 at Zeck ford. The car itself seems to have been a pretty good deal and I am mostly happy with the vehicl I bought a 2013 Ford C-max Hybrid in Feb 2014 at Zeck ford. The car itself seems to have been a pretty good deal and I am mostly happy with the vehicle. One minor thing that annoyed me is it still had the original window sticker on the car that said the car gets 47MPH. After buying the car I was getting closer to 42MPH and found out that Ford had actually lowered the estimated MPH on this car after being sued. No one told me these facts when I purchased the car. When purchasing the car a fast talking finance guy sold me an extended service contract. I don't remember this guys name and a couple of weeks later he wasn't working there any longer. When I got home and had time to look over the paper work I decided to cancel the extended service contract. I called the very next day but the finance guy was not working that day. I called again the next day and told him I wanted to cancel the contract. He said no problem except the paper work had already been processed so they could not just reduce it from the financed amount and reduce my payment. If only I had contacted the day before he said. Of course, I reminded him that I did call the day before but he was not working. So my payment would have to stay the same and they would have the money deducted from what I owed on the car. About a month later part of the money was reduced from the total I owed, but there was still almost $2000.00 that had not been deducted yet. When it still had not been deducted in April I contact Chris the finance manger to see what was going on. He didn't really have an answer for why it was so delayed but assured me that the matter would be resolved by early May. Now it's mid June and the matter has still not been resolved. I went on the website to get the phone number and was invited by the live chat window to allow them to help me. I explained the issue to Charmaine. She took my name, number and email address and said someone would contact me. A week later no one called me. Back to the website I go to get the phone number and again the live chat box popped up asking if they could help me. This time I explained the issue to Roman and told him to just give me the number to call so I wouldn't have to wait for the call that never comes. He gave me the number and also took my name, number and email address again so someone would contact me. I called Zeck and asked for the finance manger. I was told he was not working today so I left him a message. This place is very friendly and all smiles when they are trying to sell you a call, don't expect the same treatment if you have a problem after the sale and need help. More
by pat.melena
Employees Worked With
Jake (No longer working there) and the finance guy. I don't rember his name but he soesn't work there any more either., Jake Oberfoell
June 10, 2014
Race fans stick together! This has been the easiest purchasing transaction ever in all my car purchases. No BS and lots of vehicles to choose from. Jace was magnificent to work This has been the easiest purchasing transaction ever in all my car purchases. No BS and lots of vehicles to choose from. Jace was magnificent to work with and I will be purchasing my next vehicle from him. After all, he is a race fan and that goes a long way in my book. More
by disaacs66
Employees Worked With
Jace Grabouski, Jace Grabouski
June 10, 2014
2nd Time's A Charm! In August of 2013, my fiance and I happened to come across Zeck Ford. We ended up leaving with exactly what we were looking for, and his dream car...a In August of 2013, my fiance and I happened to come across Zeck Ford. We ended up leaving with exactly what we were looking for, and his dream car...a 2013 Mustang GT. In hindsight, everything seemed entirely too good to be true. Jeffrey was honest, Jeffrey was fair, Jeffrey didn't try to sell us a car we didn't want. Like I said, I thought it was too good to be true. Recently, I was in the market for a newer vehicle for my growing family. I had my eyes on an Escape. I had Zack Ford in the back of my mind, but thought "there's no way I'm going to score there again..." so I shopped around. I tried other local dealerships, I even tried CarMax. Every single time, I had salespeople telling me that I should look at a different vehicle. Every dealership tried to sell me a car I didn't want. One recent Friday, I got in the Zeck Ford website, found the car I wanted, and contacted Jeffrey. We took took care of the financing and questions via email and a few phone calls that day. The next Saturday morning, I showed up with up my tradein, and drove off in the nicest car I have ever had. Jeffrey never once tried to talk me into something else. Sorry Zeck, and my apologies Jeffrey, but you have a customer for life now. I've been telling everyone I know about the amazing atmosphere, quality salesman, especially Jeffrey, incredible deals, and no hassling good time to be had making what is normally a stressful purchase. Jeffrey, you really made a difference and for you I am truly thankful!!! More
by leslieburton
Employees Worked With
Jeffrey Bowlin
June 07, 2014
I would recommend Zeck Ford Jace was very friendly, straight forward and extremely helpful. I would recommend anyone to see him. I have not had any experience with any other deal Jace was very friendly, straight forward and extremely helpful. I would recommend anyone to see him. I have not had any experience with any other dealership like I did here. More
by tanyasstrickland
Employees Worked With
Jace Grabouski
June 07, 2014
Great experience Jace was very respectful, knows his job well and kept the process stress free. Will definitely keep him in mind when it is time to purchase our next Jace was very respectful, knows his job well and kept the process stress free. Will definitely keep him in mind when it is time to purchase our next car. He was a great man and made sure that we were taken care of throughout the entire process. More
by Naniram
Employees Worked With
Jace, Jace Grabouski, Laura Beckley
June 06, 2014
Jase @ Zeck Ford is Awesome! Customer service was above and beyond! Highly recommend this dealership AND Jase, couldn't ask for better personalized service, from car delivery 45 m Customer service was above and beyond! Highly recommend this dealership AND Jase, couldn't ask for better personalized service, from car delivery 45 miles away to responding to ?'s at 8pm. More
by Tpayne123456
Employees Worked With
Jace Grabouski
June 03, 2014
My new SHO This is a really cool car, I would recommend this car to anybody who wants to buy it. Jace @ Zeck ford is Awesome. The dealership treated us like rock This is a really cool car, I would recommend this car to anybody who wants to buy it. Jace @ Zeck ford is Awesome. The dealership treated us like rock stars More
by Hawks34
Employees Worked With
Jace Grabouski
June 03, 2014
Amazing, Laid back buying experience! I worked with Jace Grabouski recently, and he made my buying experience great. Immediately when you walk in, you notice how laid back the atmosphere i I worked with Jace Grabouski recently, and he made my buying experience great. Immediately when you walk in, you notice how laid back the atmosphere is. I wasn't immediately approached by anyone after getting out my car, like usual dealers who smother you within seconds. After walking into the sales department, you realize everyone is relaxed, and not pushy what so ever. I managed to trade a used vehicle in for a brand new vehicle for a deal that seemed fair and acceptable to me. I enjoyed my experience, and would recommend this place to everyone. Prices are by far the lowest of any Ford dealership I've been to. More
by NickTrock
Employees Worked With
Jace Grabouski
June 01, 2014
Great selection Zeck Ford had a great selection of Escapes. By far the most I could find at any one dealership, so they had exactly what I was looking for. Jason he Zeck Ford had a great selection of Escapes. By far the most I could find at any one dealership, so they had exactly what I was looking for. Jason helped me while I was there. He was easy going and helpful. I never once felt pressured or intimidated. I'll certainly look them up when I'm ready for my next car. More
by BrendaMiller
Employees Worked With
Jason Hartwell
May 24, 2014
Great experience! Came to Zeck looking for a good deal on an Escape, and we found one! When they say their prices are as low as they'll go, they mean it, and that's the Came to Zeck looking for a good deal on an Escape, and we found one! When they say their prices are as low as they'll go, they mean it, and that's the kind of upfront honesty that we really appreciate. Thanks to Jace and everybody at Zeck! More
by ablackburn
Employees Worked With
Jace Grabouski
