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Morris Smith Ford of Leavenworth
Leavenworth, KS
9,388 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,388 reviews
July 09, 2014
good service Out the door less than 2 hours after walking in the door including test drive and a delay with on my end. Very friendly and polite. Out the door less than 2 hours after walking in the door including test drive and a delay with on my end. Very friendly and polite. More
by smnw5684
Employees Worked With
Jason Hartwell
July 08, 2014
So much easier than Kansas City car dealers We loved Jace at Zeck Ford. Super nice and helpful! Gave us great advice and was very knowledgeable about the cars we were looking at. So much better We loved Jace at Zeck Ford. Super nice and helpful! Gave us great advice and was very knowledgeable about the cars we were looking at. So much better than any other deal and definitely worth the drive to leavenworth! More
by saragillespie28
Employees Worked With
Jace Grabouski
July 07, 2014
Great buying experience. I was honestly not looking forward to buying a new car. Jace and the folks at Zeck Ford made it a comfortable, laid back experience. No pressure at al I was honestly not looking forward to buying a new car. Jace and the folks at Zeck Ford made it a comfortable, laid back experience. No pressure at all. Listened to me and worked to get the best car for me in my budget.I will buy here again! Highly recommend. More
by bradoleo
Employees Worked With
Jace Grabouski
July 02, 2014
Our new fusion! My husband and I had been looking for this car for months. Zeck ford had the perfect car for us. Have was a HUGE help! Jace was knowledgable and answe My husband and I had been looking for this car for months. Zeck ford had the perfect car for us. Have was a HUGE help! Jace was knowledgable and answered all of our questions. We are so thankful for them. More
by Jacesclients
Employees Worked With
Jace Grabouski
July 01, 2014
Our most pleasant vehicle buying experience EVER ! Our recent car buying experience began with " internet shopping for price comparisons and availability". Using autotrader.com we discovered that Zeck Our recent car buying experience began with " internet shopping for price comparisons and availability". Using autotrader.com we discovered that Zeck Ford seemed to have a large selection of the Edge or Lincoln MKX models we were looking for. One vehicle in particular seemed to be be very well priced given that it was a 2013 model with relatively low mileage. I was put through to Jason Hartwell who told me the vehicle I was most interested in was still available and we made an appointment to see it that afternoon. Having never been to the dealership, my wife and I were greeted warmly by friendly personnel and Jason could not have been any more informative or professional. We test drove the Lincoln MKX we were most interested in, then another Edge just to be sure we had the right vehicle for us. Jason was helpful to look thru other models in their inventory just to be sure we had the best value. There was NO pressure to make a buying decision at any time during our visit. Having done our "homework" I felt the vehicle was priced right and a good value. We wrapped up the paper work quickly. After the sale was completed Jason spent quite a while with us showing us additional features of our new vehicle and doing the Bluetooth sync of both our cell phones. It was a very professional, low pressure, relaxed car buying experience. More
by MartyWinks
Employees Worked With
Jason Hartwell
June 25, 2014
Jace Rocks!!!!! This is my 2nd car purchase with Jace and I am more pleased than I was before. He's a great salesman. And has my best interest at heart. Definitely re This is my 2nd car purchase with Jace and I am more pleased than I was before. He's a great salesman. And has my best interest at heart. Definitely recommending everyone I know! More
by LaurenW19
Employees Worked With
Jace Grabouski, Jace Grabouski
June 21, 2014
Large selection Jason was there to help on a our second purchase at Zeck Ford. He was great at understanding what my Wife had been looking for and understood her feel Jason was there to help on a our second purchase at Zeck Ford. He was great at understanding what my Wife had been looking for and understood her feelings for a truck that matched her personality. We came back after purchasing a 2011 Mustang GT in November of 13 due to the large inventory and no pressure to buy attitude and atmosphere. My wife is in love with her 2011 ford F-150 even more than her old truck. More
by Lorengreen50
Employees Worked With
Jason Hartwell
June 17, 2014
My new green explorer We have been to zeck many times to buy or look at cars. We have always been impressed with the service and the hospitality. Jace was wonderful to w We have been to zeck many times to buy or look at cars. We have always been impressed with the service and the hospitality. Jace was wonderful to work with and was so helpful in finding that perfect car with the color and accessories we wanted. We have been looking for weeks at other dealerships with no luck. We were here 10 minutes and Jace found the perfect car! We will make sure we always refer Zeck and Jace to family and friends More
by Allbubmin
Employees Worked With
Jace Grabouski
June 14, 2014
Great experience again. Would recommend As usual, Jace and Zeck Ford provided a great experience. As a matter of fact, this is the second weekend in a row we have bought a vehicle from them As usual, Jace and Zeck Ford provided a great experience. As a matter of fact, this is the second weekend in a row we have bought a vehicle from them More
by Bink75
Employees Worked With
Jace Grabouski
June 11, 2014
Don't expect much after the sale I bought a 2013 Ford C-max Hybrid in Feb 2014 at Zeck ford. The car itself seems to have been a pretty good deal and I am mostly happy with the vehicl I bought a 2013 Ford C-max Hybrid in Feb 2014 at Zeck ford. The car itself seems to have been a pretty good deal and I am mostly happy with the vehicle. One minor thing that annoyed me is it still had the original window sticker on the car that said the car gets 47MPH. After buying the car I was getting closer to 42MPH and found out that Ford had actually lowered the estimated MPH on this car after being sued. No one told me these facts when I purchased the car. When purchasing the car a fast talking finance guy sold me an extended service contract. I don't remember this guys name and a couple of weeks later he wasn't working there any longer. When I got home and had time to look over the paper work I decided to cancel the extended service contract. I called the very next day but the finance guy was not working that day. I called again the next day and told him I wanted to cancel the contract. He said no problem except the paper work had already been processed so they could not just reduce it from the financed amount and reduce my payment. If only I had contacted the day before he said. Of course, I reminded him that I did call the day before but he was not working. So my payment would have to stay the same and they would have the money deducted from what I owed on the car. About a month later part of the money was reduced from the total I owed, but there was still almost $2000.00 that had not been deducted yet. When it still had not been deducted in April I contact Chris the finance manger to see what was going on. He didn't really have an answer for why it was so delayed but assured me that the matter would be resolved by early May. Now it's mid June and the matter has still not been resolved. I went on the website to get the phone number and was invited by the live chat window to allow them to help me. I explained the issue to Charmaine. She took my name, number and email address and said someone would contact me. A week later no one called me. Back to the website I go to get the phone number and again the live chat box popped up asking if they could help me. This time I explained the issue to Roman and told him to just give me the number to call so I wouldn't have to wait for the call that never comes. He gave me the number and also took my name, number and email address again so someone would contact me. I called Zeck and asked for the finance manger. I was told he was not working today so I left him a message. This place is very friendly and all smiles when they are trying to sell you a call, don't expect the same treatment if you have a problem after the sale and need help. More
by pat.melena
Employees Worked With
Jake (No longer working there) and the finance guy. I don't rember his name but he soesn't work there any more either., Jake Oberfoell
