Morris Smith Ford of Leavenworth
Leavenworth, KS
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,388 reviews
When you stop in to look, they do not jump on you like a duck on a June Bug, they give you room to move. When you walk in and are ready to talk, they are ready and willing. Prices seem fair. Hunter will ans duck on a June Bug, they give you room to move. When you walk in and are ready to talk, they are ready and willing. Prices seem fair. Hunter will answer any question and find out whatever he doesn't already know. Everyone was helpful More
Streamlined service. No pressure here. Sales people work to get you what fits for you. No haggle no commission sales. It's just 30 min from Kansas City. and worth the d No pressure here. Sales people work to get you what fits for you. No haggle no commission sales. It's just 30 min from Kansas City. and worth the drive. More
First and last Zeck purchase. Their website showed the vehicle had 600 miles, actual was 6,000. I had already assumed it was a former courtesy vehicle given the price and would Their website showed the vehicle had 600 miles, actual was 6,000. I had already assumed it was a former courtesy vehicle given the price and would have more than 600 miles; not really a big deal, so I proceed anyways. Test drive was fine, Cole was excellent to work with. However, after Cole handed me off to financing, that's where the honesty and transparency ended. When I first declined their insanely expensive and useless third party service contract and Gap coverage, Cameron in finance said he could "call in a favor from Ford" and could get both of those to me for only $14 per month. Quick math tells me $14 per month at 72 months financed would come out to be a total of $1008, sure why not? I get home to find that my sales contract shows the actual cost of the Gap was $900 and the third party service contract was $2,983! That additional $3,883 financed at 72 @ 4.9% comes out to be $62 per month extra, not even accounting for the additional sales tax I was charged on both of those items. What is transparent about any that? The service contract is bogus, not a single positive review, why would Zeck even promote this over a Ford ESP? The $900 Gap addendum, yeah, I was able to add loan payoff to my auto insurance for $10 for 6 months. I immediately mailed signed cancellation documents for both of these unnecessary coverages as outlined in the provided pamphlet. I will update this review when the dealer properly processes the cancellations, at this time, they have NOT. This dealership claims to be no-haggle and transparent; that's only until you get to financing; then all they want to talk about is the payment. This method allows their finance folks to manipulate your interest rate and payment. Then when they finally give you the actual Ford financing that you were already well-qualified for, they can still bake in several thousand in add-ons and lessen the payment amount. To top off my Zeck experience, the vehicle comes back from detailing with 3 of the 4 tires shined, dirt and grime still all over the lower exterior of the vehicle. I also get home that evening and surprise, the website is now updated with correct mileage AND a lower price. I will not be purchasing a vehicle from Zeck Ford again. It’s a shame as I was really hoping to build a relationship with this dealer as I’m new to Leavenworth and purchase new every year or two. If you want true no gimmicks or headache, Thoroughbred Ford of Platte City and Louisburg Ford are two excellent options that I really wish I would have gone back to instead of wasting my time here. Neither of those two other dealerships sell bogus third party service contracts or lie about payment amounts and interest rates. More
My husband and I were just looking at SUV’s with no real agenda. We talked with Chase and he was very professional. We test drove a Ford Edge and it was great. Chase made the buying process easy and simple agenda. We talked with Chase and he was very professional. We test drove a Ford Edge and it was great. Chase made the buying process easy and simple. Answered all of our questions and he was very patient with us. Everyone was friendly and curtious. Cam was the last to talk with us and he was very informative too. When we were done with the paperwork, Chase was still there to see us off ( we were still there when it closed). I will and do recommend to purchase a vehicle from Zeck Ford. More
Cliff (and everyone who helped us at Zeck) were great - accommodating and answered all the questions we had. Very personable and easy to talk to. Definitely recommend! accommodating and answered all the questions we had. Very personable and easy to talk to. Definitely recommend! More
Nothing but positive feedback about this dealership. Just got a 2017 Ram 2500 after looking around, couldn’t beat the price and they made the process super easy. One of the better car buying experienc Just got a 2017 Ram 2500 after looking around, couldn’t beat the price and they made the process super easy. One of the better car buying experiences I’ve ever had and my salesman Jayden couldn’t have been more helpful and prepared. The no haggle pricing was also nice, what you see is what you get and no going back and forth. More
Mike and Cole have been extremely helpful. They are very knowledgeable and were respectful of me as a buyer. They have made buying my first car a very easy and exciting process! They are very knowledgeable and were respectful of me as a buyer. They have made buying my first car a very easy and exciting process! More