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Morris Smith Ford of Leavenworth

Leavenworth, KS

4.9
9,389 Reviews
Our Dealership Mission Statement: The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work. The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had. Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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4501 South 4th Street

Leavenworth, KS

66048

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Showing 9,389 reviews

May 11, 2016

Low ball or oversell Purchased vehicle but from another dealership. After trying to use this dealership 3 times, I just had to leave the review. Tried to purchase a F350 a More

by MnM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mindy eagle
May 12, 2016 -

Morris Smith Ford of Leavenworth responded

We’re sorry to hear you were disappointed with your experiences with our team. Customer satisfaction is our number one goal and we never want you to feel like we’re not doing everything we can for you to have a great experience. We would like to speak with you about your visits so we can learn from this and get better moving forward. Please contact Laura Beckley at 913-364-2204 when you have a moment and she will be here to help. Thank you for your feedback and we hope to hear from you soon.

May 10, 2016

Great Experience with Personal Shoppers Bill Widmoyer provided some of the best customer service I have ever seen before, very down to earth. Very professional yet relatable personal shopper More

by JacobWilbanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Widmoyer
May 10, 2016 -

Morris Smith Ford of Leavenworth responded

That's what we aim for, Jacob! Customer service will always be one of our team's highest priorities and we're glad Bill and Nick could help you find the new ride you had been looking for. Thank you!

May 10, 2016

Great customer experience Sage was very helpful in finding us a vehicle. I would recommend making the drive out to Leavenworth to work with him. He is not pushy when making rec More

by Terr1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Herrera
May 10, 2016 -

Morris Smith Ford of Leavenworth responded

Thank you for sharing this! We're glad Sage was so helpful to you during your visit and we'll be here for you if you need anything else. Thanks again!

May 10, 2016

Awesome great I had a great time and hunter knew what he was doing. Very professional. He was there from the biginning till the end and never put a excuse. Hunter c More

by Elpelotero77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Martin
May 10, 2016 -

Morris Smith Ford of Leavenworth responded

We're always here to help! If you ever have any questions for us, feel free to drop by whenever you're in the area. Thank you!

May 10, 2016

Excellent Experience Darius was very helpful in helping me find my new car. He was not pushy and made sure I got what I was looking for, for the price I was wanting to spe More

by morgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Mathis
May 11, 2016 -

Morris Smith Ford of Leavenworth responded

That's great to hear! We never want you to feel any pressure from our team when you are deciding on your next new ride. If you need anything else, please don't hesitate to let us know. Thank you!

May 10, 2016

Great job! We worked with Ray on a used Taurus. He had it ready for us to see right when we got there and knew we were in a hurry, so he gave us all of the info More

by grant1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Mullenaux
May 10, 2016 -

Morris Smith Ford of Leavenworth responded

That's what we like to hear, Grant! We know you've got other things you'd like to be doing than sitting around waiting on paperwork so we'll always do our best here at Zeck Ford to get you out on the road as quick as we can. Thank you for your support and we hope to see you again soon!

May 10, 2016

First time working with Zeck and they did great. Sage did extremely well. His enthusiasm and professionalism was great. If you are looking for a ford you should definitely shop here. They worked a More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Grabouski, Sage Herrera
May 11, 2016 -

Morris Smith Ford of Leavenworth responded

We're glad we could help! We will always do what we can to make sure you have an awesome experience that fits with your schedule. Thank you!

May 10, 2016

Great experience getting a new vehicle. Rick was very helpful on me deciding on my new car purchase.He has a great personality.He answered all my questions promptly.Great job! More

by sheri7561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mears
May 11, 2016 -

Morris Smith Ford of Leavenworth responded

Thank you for your kind words! If you ever have any other questions, feel free to drop by and see us when you've got a moment. Thanks again!

May 10, 2016

Working with Rick was great! Rick was a wonderful sales person. I did not feel pressured to buy anything, and I was welcomed by him with patience and willingness to get me the car More

by anschwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mears
May 11, 2016 -

Morris Smith Ford of Leavenworth responded

It was our pleasure to help you find your new ride. We're glad you enjoyed your experience working with Rick and our team here at Zeck Ford while you were searching for the perfect vehicle. We hope you'll come back to see us again soon. Thank you!

May 09, 2016

Great Experience Buddy was very friendly, and knowledgeable about the product. I had been at another dealer ship and Buddy was heads above their service and informati More

by shmiller54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Siems
May 09, 2016 -

Morris Smith Ford of Leavenworth responded

That's what we like to hear! Customer service is one of our team's top priorities and it's so good to hear how much Buddy was able to help you during your visit. Thank you!

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