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Morris Smith Ford of Leavenworth
Leavenworth, KS
9,388 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,388 reviews
October 29, 2024
This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls was the exterior A-pillar trim. Without having replacement parts on hand, they pulled the A-pillar trim knowing that 90% of the time (they admitted this) that the trim will break. They also "lost" my car several times over following few weeks as I tried to get updates on the various service items needing to be completed. By mid August I was finally able to get my car back. No loaner car, no apologies. And to top it off the A-pillar trim still wasn't available, so I had to drive off with a car that looks like ghetto trash. I was told "late October" for replacements to come in and they would call. It's now the end of October and I had to call them for an update. I'm now being told end of 2024 or early 2025 for the parts to come in and I'll have to drive around looking like trash until then. This dealership was already bad under Zeck, and now it's a complete mess. Don't buy from this dealer, and if for some reason you do I recommend avoiding their service group entirely. More
by sbrown.mne
July 30, 2024
I can't speak highly enough of Zeck Ford and the staff that work there. I have now purchased two vehicles from Sage in the last three months. He is the type of salesman that I enjoy working with and he ha that work there. I have now purchased two vehicles from Sage in the last three months. He is the type of salesman that I enjoy working with and he has created a return customer. He is honest and will point out issues with vehicles that need fixed and goes above and beyond to make sure the vehicle is in great condition prior to pickup. Sage I will be keeping an eye on the lot for a Lincoln Continental when you get a Black Label in. lol More
by casey.c.allen7
Employees Worked With
Sage
July 09, 2024
Sage helped me purchase a 2022 F150 and it is a beauty! I truly had the best experience with Sage as a salesman. He was knowledgeable, attentive, and fast! If you are looking to purchase a vehicle I cannot I truly had the best experience with Sage as a salesman. He was knowledgeable, attentive, and fast! If you are looking to purchase a vehicle I cannot recommend anyone better than Sage and Zeck Ford. They have a top of the line team who makes you feel supported and treats each client with courtesy and respect. Thank you Sage! You are one of a kind! More
by Eteagy
Employees Worked With
Sage Herrera
April 22, 2024
Sage at Zeck Ford was great. He answered all of our questions and was very helpful. Sage also knew when to back away and let my wife and I discuss the vehicle that we were look He answered all of our questions and was very helpful. Sage also knew when to back away and let my wife and I discuss the vehicle that we were looking at purchasing. More
by jeff.mcmillen
Employees Worked With
Sage Herrera
April 20, 2024
Easy to work with. I appreciate the no hassle approach. Thank you so much! Go see Mike!! I appreciate the no hassle approach. Thank you so much! Go see Mike!! More
by Just me
April 20, 2024
Jayden with Zeck Ford is wonderful! Knowledgeable, patient, and an overall great experience with both the dealership and sales. Knowledgeable, patient, and an overall great experience with both the dealership and sales. More
by rlmiller1986
Employees Worked With
March 18, 2024
Jayden did a great job. He made my wife and I feel comfortable and taken care of. He made my wife and I feel comfortable and taken care of. More
by cstanger
Employees Worked With
Other Employees :
Texas Tom is the main man, I enjoy a good handshake when a deal is finished. The finance person is not listed on here but he was awesome as well, in and out in less than 15 minutes!!
March 17, 2024
We drove 2. 5 hrs to buy a car we had seen online. Scheduled an appt ahead of time. Sage was waiting for us. He had everything ready to go. Friendly, knowledgeabl 5 hrs to buy a car we had seen online. Scheduled an appt ahead of time. Sage was waiting for us. He had everything ready to go. Friendly, knowledgeable and NOT PUSHY! The whole team made it super easy. We were in and out in 80 minutes and that includes the financing paperwork. Would definitely go back. More
by Megan
Employees Worked With
Sage Herrera
February 29, 2024
Steve, Thank you for helping my dad find my 1st car. I love it!!! Thank you very much! I love it!!! Thank you very much! More
by emma.anderson816.frankie
Employees Worked With
February 29, 2024
Steve Courter is the most honest car salesman you will find. He did great helping us find our daughters first car. find. He did great helping us find our daughters first car. More
by Msande2u
