Morrie's West Salem Kia

I had great service here with Morrie’s. They got my oil change and tire rotation done quick. They got my oil change and tire rotation done quick. More

Our sales person, Damon, was very kind and helpful. The person who handled the financing, Aricin, was patient and answered all my questions. The person who handled the financing, Aricin, was patient and answered all my questions. More

Very clean and professional, the staff answered all of my questions and did a fantastic job. questions and did a fantastic job. More

All went as planned. Customer lounge could use more chairs as one woman sat on the floor until someone finally brought her a chair from the office. We were well pleased w Customer lounge could use more chairs as one woman sat on the floor until someone finally brought her a chair from the office. We were well pleased with the service. More

They are very professional and courteous. Very much appreciate the offer of shuttle service. That is a total plus for many customers. Very much appreciate the offer of shuttle service. That is a total plus for many customers. More

Service department always efficient and their staff very friendly and courteous, Nice waiting area with beverages and snacks. friendly and courteous, Nice waiting area with beverages and snacks. More

I called ahead after getting a $40 coupon for fall service. My girlfriend asked on the phone if it could be used for an oil change since that’s all I needed. The person confirmed, scheduled me, and ev service. My girlfriend asked on the phone if it could be used for an oil change since that’s all I needed. The person confirmed, scheduled me, and even noted “take $40 off oil change.” When I showed up the next day, I was told the coupon doesn’t apply to oil changes. On top of that, I was quoted about an hour to an hour and a half, but it ended up taking almost two hours. Plus, I was told about a recall being fixed and it would only take about 5 minuted until my car is ready. It took 30 minutes. I went in thinking I’d be paying around $35 (since I was told an oil change is $75 minus the $40), but instead I was charged $85 after tax—over double what I expected. Overall, it was frustrating and disappointing. The miscommunication about the coupon and the longer wait made the whole experience feel like a waste of time and money. More

Service was great. However I did receive a call to do this survey, the problem with that is it came for a number that came up as potential spam. I usually do answer bu However I did receive a call to do this survey, the problem with that is it came for a number that came up as potential spam. I usually do answer but was expecting call on something else so I answered. If you want upright calls answered use a line with identification. More

Lots of staff in office to support however, this created a loud environment that was uncomfortable as I sat to wait for my vehicle. My car wash did not clean my car, windshield was still smudged. My drive a loud environment that was uncomfortable as I sat to wait for my vehicle. My car wash did not clean my car, windshield was still smudged. My drivers seat was moved in all directions. I understand a taller person may have needed to move it back for leg room, but I do not see a need to adjust the back. When I paid for my car, they couldn’t find my keys. Turns out it was still at the wash. Voice messages were hard to understand. Almost like the phone was dropped. More

Very organized and methodical. Great to work with. Nice people. Felt very comfortable dealing with employees. Great to work with. Nice people. Felt very comfortable dealing with employees. More