Morrie's West Bend Honda
West Bend, WI
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Came in for an oil change and check rear passenger tire as it was low twice in the last week. Did oil change but didn’t fix nail in tire. Showed the leak on inspection video but didn’t fix tire. Called aft as it was low twice in the last week. Did oil change but didn’t fix nail in tire. Showed the leak on inspection video but didn’t fix tire. Called afterwards and dealer rep said we recommended 4 new tires soon. Not helpful. I drive about 25 minutes to get to you as I assumed dealer service was better, I could get an oil change a lot closer and less expensive. Not happy the tire wasn’t fixed and the poor excuse for not fixing it. The tire was on the work order and I reminded the rep at check in about it. Now I wasted a morning and still have to go somewhere to get my tire fixed. More
The associate that helped us was good. We knew kind of what we wanted and he was able to help us with the pros and cons of the two vehicles we were debating about. We’re happy with our cho We knew kind of what we wanted and he was able to help us with the pros and cons of the two vehicles we were debating about. We’re happy with our choice More
Every one at the dealership was very attentive and helpful, especially my salesperson, Craig Knabe. Best experience in purchasing a vehicle. helpful, especially my salesperson, Craig Knabe. Best experience in purchasing a vehicle. More
A little too pushy on “needed” services that are not in the owners manual. Sales people seem rude and snobby and sales process is way to lengthy the owners manual. Sales people seem rude and snobby and sales process is way to lengthy More