Morrie's West Bend Honda
West Bend, WI
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Great service, transparent, timely pick up and completion. For a dealership outside of the Milwaukee area their service and technology surpasses what I’m used to. completion. For a dealership outside of the Milwaukee area their service and technology surpasses what I’m used to. More
The person that took my appointment was really well prepared to let me know what to expect during my repair. The service department was very thorough in their analysis. prepared to let me know what to expect during my repair. The service department was very thorough in their analysis. More
Very customer focused; staff appears to be more oriented toward pleasing and serving the customer’s needs and desires than I previously experienced at a competitor’s dealership. I fully enjoyed the steps i toward pleasing and serving the customer’s needs and desires than I previously experienced at a competitor’s dealership. I fully enjoyed the steps in completing the transaction. More
Everyone is so kind and patient. They took the time to go through absolutely everything on the inspection for my oil change and took the time to show me how to use some of the featur They took the time to go through absolutely everything on the inspection for my oil change and took the time to show me how to use some of the features on my car without me feeling like an idiot. Great waiting area as well. More
I was most disappointed that there were items included in purchase price (Morrie's promise $99 & $139 for $50-$60 value wheel locks) that were never mentioned by anyone prior to showing up a summary stateme purchase price (Morrie's promise $99 & $139 for $50-$60 value wheel locks) that were never mentioned by anyone prior to showing up a summary statement after my trade-in value was accepted. Also there was no discussion about what the terms of the loan would be. More