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Morrie's West Bend Honda

West Bend, WI

4.8
454 Reviews

3215 W Washington St

West Bend, WI

53095

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Showing 454 reviews

July 06, 2023

Very easy to make appointments. Comfortable waiting area. Staff members are polite and friendly. Love they do a video of their work and suggestions for maintaining my vehicle More

by bskaradzinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emile
Jul 07, 2023 -

Morrie's West Bend Honda responded

Thank you!

July 06, 2023

i had a good experience with Morrie’s, the customer service was great. But what is not great is Honda not covering a manufacturing defect of peeling paint? I can’t get over it and I won’t get over it! More

by cyndimarx1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emile
July 06, 2023

Friendly staff does a great job explaining the services needed and those recommended. No pressure, always offering options. More

by carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emile
Jul 07, 2023 -

Morrie's West Bend Honda responded

Thank you Carl!

July 05, 2023

It’s a great place to take your auto they are very friendly and will help you out More

by lsterr500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Emile
Jul 07, 2023 -

Morrie's West Bend Honda responded

Thank you!

July 04, 2023

Everybody was friendly, helpful, knowledgeable, and explained everything clearly and completely. The whole process was easy and convenient. Overall a great experience. More

by tjr413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihab Habash, Chris Krause
Jul 07, 2023 -

Morrie's West Bend Honda responded

Thank you!

July 03, 2023

They are quick and efficient. They also explain to me what can and cannot wait to be taken care of. More

by Mchristi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
July 03, 2023

Service guy told me I needed new rear tires. I just had new tires put on the rear one month ago after hitting something in road that damaged the rear tires. I do not appreciate being told I need More

by lisaebert47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
Jul 07, 2023 -

Morrie's West Bend Honda responded

Lisa, we must stand by our findings on the tires. They need to be replaced. I would ask the shop that sold them to you to measure them in front of you if you just bought them as you stated. I am sorry you are upset with us. We must recommend tires if they are needed.

Jul 07, 2023 -

lisaebert47 responded

I realized that you rotated tires which I did not request so the new tires were now on the front. I hope that does not come off my free tire rotations that I have because All I requested was an oil change

July 03, 2023

Great service. Done when they said it would be. Definitely will return for service when needed More

by deelite_6@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know namee
Jul 07, 2023 -

Morrie's West Bend Honda responded

Thank you so much!

July 03, 2023

Excellent service on time friendly and efficient and clean work spaces. Will come back again More

by khamp1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hartwell
Jul 07, 2023 -

Morrie's West Bend Honda responded

Thank you!

July 02, 2023

I found the process of finding and purchasing the car easy. The trade-in process failed and could use some improvements. More

by tstein88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Erdman
Jul 07, 2023 -

Morrie's West Bend Honda responded

Thank you!

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