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Morrie's West Bend Honda

West Bend, WI

4.8
460 Reviews

3215 W Washington St

West Bend, WI

53095

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Showing 460 reviews

July 26, 2023

Salesman never greeted me at door, was busy with other people but didn't just say hi, other people at the dealership didn't seem like they were familiar with customers. Accounting guy talking about my tra More

by THESCHMIDTHAUS
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Craig
Jul 26, 2023 -

Morrie's West Bend Honda responded

Sir, I apologize. Our salespeople are not paid commission. You were trying to negotiate with a salesperson who is new and is not trained to negotiate. We sell the most cars in our area and our store is the biggest and newest in our area. Our lot does look a bit empty because we are selling a lot of cars around the country! If you see a dealer with a packed lot, it's because they aren't making any deals! I post my best prices every time online so that the pricing is transparent. Why would anybody put their second best price online? The old school way of buying/selling cars is over. Marking a car up 4-5k and making a customer negotiate for 5 hours to get your best price is silly and frankly still goes on around town at dealerships. I am sorry you had a bad experience at our dealership. I am here if you want to talk.

July 26, 2023

Morrie’s West Bend Honda was very efficient, organized, and professional in their service. They were polite and respectful to me. They gave me a detailed report of the status of my car so that I knew any w More

by Sophia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilie Gonzalez, and service technician Tune?
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thanks Sophia!

July 26, 2023

They have an excellent service department who always goes above and beyond to make your experience great! More

by Rybren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis and a woman
July 25, 2023

Ryan in sales was very helpful. Everyone at the dealership was positive and professional. Highly recommend. More

by larsenkurt@yahoo.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thank you Sir!

July 24, 2023

Daniel Ayala was a pure joy to work with. He was not only professional and knowledgeable but was personal which made the all around process very pleasant. Marlee who completed the sale was More

by Jennifer S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlee, Daniel
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thank you Jennifer!

July 24, 2023

Super Service as usual! Always been cooperative, Especially Steve Hartman! Everybody else also helpful and Cooperative! More

by bevsmisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thank you very much!

July 24, 2023

The service was excellent and high quality. The employees were friendly and helpful. They answered all questions. Thank you. More

by tjr413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names. Sorry.
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thank you for choosing us!

July 22, 2023

Good place get a vehicle nice salesperson. they treats people nice and caring other people. More

by harley.guy2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thank you!

July 22, 2023

Friendly, easy to understand, and knowledgeable about my car. Kept me informed about what they were doing and when to expect the work to be completed. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t write them down
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thanks Sandra!

July 22, 2023

All people I encountered were helpful, polite and resourceful. I knew what I was interested in and they worked to get me the desired model in the color I wanted. This was done quickly and I couldn’ More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Elinoff
Jul 26, 2023 -

Morrie's West Bend Honda responded

Thanks Jeff!

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