Morrie's Okemos Ford

Great service. Having issues solving the problem though, so that’s not ideal and leads to a lower score. Having issues solving the problem though, so that’s not ideal and leads to a lower score. More

Good service at a good price. Easy schedule process and efficient service. Pleasant people and helpful Easy schedule process and efficient service. Pleasant people and helpful More

Excellent service. Bryant was very good about communication and was very accommodating. Would definitly recommend them. Bryant was very good about communication and was very accommodating. Would definitly recommend them. More

Super helpful sales department, I really enjoyed working with our salesman, really easy going, no high pressure sales tactics. Would recommend! with our salesman, really easy going, no high pressure sales tactics. Would recommend! More

The customer service was very efficient. The car I bought there is very nice even if it' used. We had only an issue with the battery. I think they should have controlled it more carefully be The car I bought there is very nice even if it' used. We had only an issue with the battery. I think they should have controlled it more carefully before selling me the car. More

Excellent customer service and very knowledgeable staff! Able was amazing and walked me through the whole process, answering all my questions and showing me all the features of the car. He even helped me s Able was amazing and walked me through the whole process, answering all my questions and showing me all the features of the car. He even helped me set up the bluetooth from the car to my phone making everything incredibly easy for me. I highly recommend this dealership, salesman Able, and would buy from them in the future. More

Excellent customer service! They (Joe and his team) made the purchase of my new Explorer painless! They (Joe and his team) made the purchase of my new Explorer painless! More

Very efficient and friendly. Need to use my ford pass rewards but keep forgetting. Need to write that on my hand when I come in. Need to use my ford pass rewards but keep forgetting. Need to write that on my hand when I come in. More

This is where I service all my vehicles. Best customer service I’ve ever received among any business type or sector. Management has either the insight to hire the right people or has mastere Best customer service I’ve ever received among any business type or sector. Management has either the insight to hire the right people or has mastered the training process. Either way, I’m impressed. More

Service manager Told me I needed to change oil every 5000 miles. Book recommends 10,000+. I do not feel I can trust the service department to only do what is necessary for the car. Really like Joy as a sal miles. Book recommends 10,000+. I do not feel I can trust the service department to only do what is necessary for the car. Really like Joy as a sales person. More