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Morrie's Okemos Ford

Okemos, MI

4.7
157 Reviews

1830 W Grand River Ave.

Okemos, MI

48864

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Showing 157 reviews

August 22, 2024

Good folks and good tech interface. Understanding, supportive, not pushy/no pressure environment, knowledgeable and friendly. More

by Maceo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada, Bryan
August 22, 2024

Bryant did an excellent job taking care of us. He explained everything very well which made it easy to understand. More

by Albert M Bekmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
August 22, 2024

Service dept. at Morrie’s Okemos Ford is excellent. Very professional and courteous. That is why I do business with Morrie’s Ford. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Moore
August 21, 2024

Joy Tillman was totally prepared when we arrived for our appointment. All elements of our transaction were explained and final sign-off was completed. The experience was very pleasant and well executed by More

by sevengc7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica villanueva
August 21, 2024

We had the need for a very specific used Ford vehicle. Morrie's had the exact vehicle we wanted with the exact specifications desired. We contacted Morrie's via an online query and were immediately back. More

by RNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Piper
August 21, 2024

Seth and the rest of the staff were very professional and made the whole process of buying our explorer very easy, my wife and I were very happy with the whole experience. More

by dysingerjeannie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth, Jessica villanueva
August 21, 2024

Oil change scheduled through the ford pass app was efficient and well explained. Will certainly choose them again More

by Ali.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
August 20, 2024

Tried to make a service appointment but the people answering the service line do not have a clue. Finally got an appointment but no one explained to me that this is not a service appointment it’s a “d More

by T Grost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Service Manager
Aug 28, 2024 -

Morrie's Okemos Ford responded

T, we failed to meet yours and our standards regarding customer service at your recent appointment. The lack of communication was an error on our side and because of the inconveniences, we did not charge you for your services. We apologize greatly and do hope that you may consider giving us another chance in the future knowing we have discussed this with our team to enhance our processes. Thank you for your time T.

August 19, 2024

I Like working with Keith in service. Trust his input. Would recommend service department in Okemos More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
August 19, 2024

The employees were very cheerful and kind and good at explaining everything that they did. More

by bridgetcat00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica villanueva
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