
Morrie's Okemos Ford
Okemos, MI
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I was frustrated because I was told the repair would take 2 to 3 hours and nine hours later. I received a phone call that I would not get my car back until the following day. After a heated discussion with J 2 to 3 hours and nine hours later. I received a phone call that I would not get my car back until the following day. After a heated discussion with Jada(?), who told me initially the car was not finished, I did get my car returned within the hour. More
I had a very good experience with Morrie’s Okemos Ford. The salesperson, Abel Mixaykham, was very good. He respected my request for emails, not phone calls while I was looking at different vehicles. Wh The salesperson, Abel Mixaykham, was very good. He respected my request for emails, not phone calls while I was looking at different vehicles. When I arrived at the dealership, he did not make me feel pressured to buy at all. The other two employees, Joe and Matt, were very friendly, easy to talk to , explained financing and warranties well. More
I was disappointed with the way they contacted me. I scheduled the appointment and also when I arrived left my name and number with them. They kept contacting my husband who was out of town and not ab I scheduled the appointment and also when I arrived left my name and number with them. They kept contacting my husband who was out of town and not able to let me know that my car was ready. When I talked with the service desk they didn’t even seem to care. Never once apologized. Why do I make an appointment leave my name and number when you are not even going to acknowledge my information. More