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Morrie's Okemos Ford
Okemos, MI
144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 144 reviews
August 21, 2024
Joy Tillman was totally prepared when we arrived for our appointment. All elements of our transaction were explained and final sign-off was completed. The experience was very pleasant and well executed by appointment. All elements of our transaction were explained and final sign-off was completed. The experience was very pleasant and well executed by the staff. More
by sevengc7
Employees Worked With
Jessica villanueva
August 21, 2024
We had the need for a very specific used Ford vehicle. Morrie's had the exact vehicle we wanted with the exact specifications desired. We contacted Morrie's via an online query and were immediately back. Morrie's had the exact vehicle we wanted with the exact specifications desired. We contacted Morrie's via an online query and were immediately back. Sales Manager Joe Manuel assigned us to Cale Piper. Cale worked hard on our behalf along with Joe to get us into the vehicle. Cale's service and attention met expectations. Joe and Cale together got us into the vehicle that we had been searching for and worked with us the entire way. We highly recommend Morrie's, Joe, and Cale. More
by RNS
Employees Worked With
Cale Piper
August 21, 2024
Seth and the rest of the staff were very professional and made the whole process of buying our explorer very easy, my wife and I were very happy with the whole experience. made the whole process of buying our explorer very easy, my wife and I were very happy with the whole experience. More
by dysingerjeannie
Employees Worked With
Seth, Jessica villanueva
August 20, 2024
Tried to make a service appointment but the people answering the service line do not have a clue. Finally got an appointment but no one explained to me that this is not a service appointment it’s a “d answering the service line do not have a clue. Finally got an appointment but no one explained to me that this is not a service appointment it’s a “drop-off” appointment. What is that? You now need appointment to get an appointment! That doesn’t work. My vehicle was towed in the day before my “appointment” and then no service was performed on the day of my appointment. None called me confirm my vehicle was received either. I had to go visit the dealer to get an actual service appointment. Once that was done and I complained about this very cluncky double appointment process my car was fixed that same day. However, they told me that my new Ford Factory remanufactured transmission did not need to be flashed after all. Why wouldn’t I have been told this when I called to make the service appointment??? So that must be why the service was free??? None of this makes any sense. This dealership needs some real guidance on how to handle customers. More
by T Grost
Employees Worked With
Brian Service Manager
August 18, 2024
So incredibly accommodating as well as beyond helpful. Even with long term experience with other dealers, I will definitely be going back. Even with long term experience with other dealers, I will definitely be going back. More
by meadow ritter
Employees Worked With
Christian Wilson, Jessica villanueva
