Morrie's Okemos Ford

One very pleasant experience Walking into the dealership, I was warmly greeted by an incredible staff. The car sales agent Ed, was extremely helpful, professional, and I would rec Walking into the dealership, I was warmly greeted by an incredible staff. The car sales agent Ed, was extremely helpful, professional, and I would reccomend his service to anyone who is looking to purchase a car. Mr. Barron the owner, also came out to talk with and answer any other questions I might have. This is one efficant dealership that truly puts the customers needs first and tries there best to get the job done. I reccomend this dealership to any and everyone. More

Service that was insanely dedicated My 2010 Ford Fusion hybrid developed a problem at 92000 miles that had even the factory engineers scratching their heads. I had an optional extended My 2010 Ford Fusion hybrid developed a problem at 92000 miles that had even the factory engineers scratching their heads. I had an optional extended warranty agreement. Altogether it took 6 weeks of downtime to get it figured out and corrected. The car runs like a top now. During the "ordeal" I never lacked for an alternate car (rental or loaner), and Brian, the service manager who shepherded me through the process was saintly. They could have sold me another car -- I had a pre-authorized loan and was ready at times to throw in the towel. Instead, they fixed it, and I am back to getting 41 miles to the gallon. This dealership is the real deal. And Ford came through, too. More

Very helpful Bud Davis If you want to lease a new Ford call on Bud Davis and the Ford team. Ron, Mike, Steve. All where a big help. Thank You Ron & Jean Robinson If you want to lease a new Ford call on Bud Davis and the Ford team. Ron, Mike, Steve. All where a big help. Thank You Ron & Jean Robinson More

Great experience Shaun Dickey is the best salesman I've felt with in years. Met all my requests and expectations. The dealership is so up to date. First class. Shaun Dickey is the best salesman I've felt with in years. Met all my requests and expectations. The dealership is so up to date. First class. More

lowball trade in and extra fees = not worth it!! we recently went to buy a used ford flex from this dealership. they really low ball you on your trade in and have extra fees that other dealerships do we recently went to buy a used ford flex from this dealership. they really low ball you on your trade in and have extra fees that other dealerships don't charge. we bought one from another dealership for a cheaper price, got a model year newer ford flex with better options, we got $500 more for our trade in and they didn't have the $400 marketing fee that this place charges. apparently they pride themselves on not budging at all which made it really easy for us to walk out and go somewhere else. I am very happy I did not buy a car here and will be telling my friends and family to avoid this place. the sales person actually tried to tell us that they lose money selling cars which really made me laugh. I saved over $1,200 and got a much better car by going somewhere else!! More

It was meant to be We found the exact Ford Edge we were looking for. we were greeted by Steven Cohen with fresh cookies and bottled water. They let us take the Edge for We found the exact Ford Edge we were looking for. we were greeted by Steven Cohen with fresh cookies and bottled water. They let us take the Edge for a 24 hour test drive. Our mechanic looked it over and said that Courtesy was a very good dealer to buy it from. More

Looling for a ford Edge. Great place to buy a car. Was treated well from the Salesman, General Manager to the Business Manager. Left the showroom 1&1/2 hours after there clos Great place to buy a car. Was treated well from the Salesman, General Manager to the Business Manager. Left the showroom 1&1/2 hours after there closing time. Gary V.D. More

New Ford Escape Just leased new 2017 Escape. Love the changes they have made to this car. The staff at Courtesy Ford are friendly and easy to work with. I would b Just leased new 2017 Escape. Love the changes they have made to this car. The staff at Courtesy Ford are friendly and easy to work with. I would buy there again. More

New car purchase My salesman, Shaun Dickey, was exceptional! He was extremely knowledgeable about the Ford Fusion I was interested in purchasing. He answered all of My salesman, Shaun Dickey, was exceptional! He was extremely knowledgeable about the Ford Fusion I was interested in purchasing. He answered all of my questions completely. Because I had not purchased a car for many years, there were many things I needed to learn . Shaun explained things clearly, and even offered to give me assistance if I had questions after taking delivery of my car. This was the best car buying experience I've ever had. More

Rock And A Hard Place I had to have an emergency repair on my 01 Ford Ranger ONE break line my truck was loaned for a desperate situation.To make a long story short the co I had to have an emergency repair on my 01 Ford Ranger ONE break line my truck was loaned for a desperate situation.To make a long story short the cost for ONE brake line was 710.00 after what they called a 100.00 discount. The book calls for 7 hours at 100.00 per hour but what THE BOOK is missing are the short cuts that are many less hours. THREE days later my truck is off the back burner and finished the dealer and there BOOK will take advantage of you at this place bad business any way you look at it. Also cost us for a rental car thank god we rented it from someone else. More