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Morrie's Minnetonka Subaru - Service Center
Minnetonka, MN
70 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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70 Reviews of Morrie's Minnetonka Subaru - Service Center
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Verified Customer
May 04, 2022
I have always been greeted polite and professional. All of your service personnel are very friendly and I have no complaints about the work that has been done. All of your service personnel are very friendly and I have no complaints about the work that has been done. More
by Rois4richo
Employees Worked With
Mike Clapper, Chris Wright, Teresa Sowers
December 30, 2021
Very friendly and efficient service at Morrie’s Minnetonka Subaru. My service advisor, Pao was very helpful. It’s not the closest Subaru dealership to me, but I’ll continue coming here for servic Minnetonka Subaru. My service advisor, Pao was very helpful. It’s not the closest Subaru dealership to me, but I’ll continue coming here for service. More
by GEORGE92
Employees Worked With
Pao Yang, Chris Wright, Teresa Sowers
April 25, 2021
I have dealt with Service Department several times in the 4 years I have owned my Forester:oil changes, tire rotation, lost keys, repair and always a great experience... even told me I could bring 2 dogs I w 4 years I have owned my Forester:oil changes, tire rotation, lost keys, repair and always a great experience... even told me I could bring 2 dogs I was sitting! I chose not to, but that was soecial! More
by Sally
January 15, 2021
Very pleasant checkin and thorough explanation of work to be done. They also advised me if a recall service that I was unaware of. They took care of it the same day. be done. They also advised me if a recall service that I was unaware of. They took care of it the same day. More
by MTKALUTZ
Employees Worked With
December 14, 2020
I was disappointed after buying all 3 warranty packages they charged me an additional $161 to add a 6 inch piece of clear shield protection above the windshield, and an additional 2 pieces on each side of they charged me an additional $161 to add a 6 inch piece of clear shield protection above the windshield, and an additional 2 pieces on each side of the windshield. I will say all turned out good. More
by capvolleytoday
Employees Worked With
December 03, 2020
We stopped to get our oil changed on our 2018 cross track and while getting coffee while waiting my husband asked about the new 2021 and was referred to Chris Wright and next thing I now we drove away with a and while getting coffee while waiting my husband asked about the new 2021 and was referred to Chris Wright and next thing I now we drove away with a new 2021 cross track and got a great deal. We are selling our 2018 to my our daughter. More
by TOM.MYSLAJEK
Employees Worked With
Kristen Bierlein. Not sure of management it was a women , Chris Wright
August 27, 2020
Good people over there i like Thank you take care all for me i like Subaru legacy very nice people over there thank you all for seeing this is a good place me i like Subaru legacy very nice people over there thank you all for seeing this is a good place More
by tsewang t
July 13, 2020
10++ out of 10! My Subaru came from Morrie's. I needed regular maintenance, plus a couple parts recalls attended to. Because I am in the critically vulnerable catego My Subaru came from Morrie's. I needed regular maintenance, plus a couple parts recalls attended to. Because I am in the critically vulnerable category regarding COVID-19, I am exhaustively cautious and mostly terrified of human contact, as well as acutely aware of disinfecting procedures wherever I go. I had made a service appointment about the same time as when the "flu hit the fan". I rescheduled at least three (maybe four?) times hence, as I watched the pandemic and its risks magnify and change. Since contagion risks seemed unstable, increasing with no slowdown, cure, or vaccine in sight, I made another attempt at getting my service work done with the least amount of risk to me. I let the crew know my apprehensions. They assured me that all surfaces would be disinfected. That was great. However, recent information about the virus indicated that it could live for a long time in the air and ventilation systems. We talked about air flow. Their procedures did not include disinfecting the ventilation system on my vehicle. We worked out a plan that met my safety needs as well as possible, and the work was done. WHEW! I was really glad to get that job off my list. What I felt most from the entire crew was kindness and patience. A part of this was that they listened and didn’t hurry, which built trust and a safe feeling. In any situation, trust, kindness, and feeling safe are everything. We all need as much kindness as we can take in every day. Thank you! Thank you! And again I say, thank you! More
by katrinafungermingle
Employees Worked With
I don't remember all the names -- service scheduling to service completion. Thanks to all!
