Morrie's Minnetonka Subaru - Service Center

My husband was told that "everything checked out" by the service depart cashier staff, I got a video from the technician stating there were two filters that needed to be replaced. My husband was not advis service depart cashier staff, I got a video from the technician stating there were two filters that needed to be replaced. My husband was not advised about this. There was a gentleman who called me one evening and told me he would have the general manager call me the next day; but that never happened. I do not feel that my "oil change" appointment was complete or satisfactory for these reasons. More

Excellent on time service Appreciate that they did the service on my vehicle in the estimated time frame and washed it. service on my vehicle in the estimated time frame and washed it. More

Traded in a few cars, was a good experience Blah blah blah Blah blah blah blah Blah blah blah More

Pleasant and informative. Wheelbearings got fixed and the car runs smoothly. Informed that in the future will need tires and work on the brakes Wheelbearings got fixed and the car runs smoothly. Informed that in the future will need tires and work on the brakes More

I waited 1. 5 hrs for an oil change and tire rotation. I don't believe my car was washed either 5 hrs for an oil change and tire rotation. I don't believe my car was washed either More

The car was promised on Wednesday but had to wait until Thursday. I was not told until I asked status after waiting 3 hours Thursday. I was not told until I asked status after waiting 3 hours More

High communication. Very thorough. Their level of thoroughness, high level of communication, detailed explanation of the options, generally a solid level of service that Very thorough. Their level of thoroughness, high level of communication, detailed explanation of the options, generally a solid level of service that was appreciated and left me satisfied. More

Courteous efficient and thorough Informative and pleasant. Kept me updated on future needs He was kind pleasant. Kept me updated on future needs He was kind More

You advertise to come in for a quick oil change, no appointment needed. It took 1.5 hours and they wanted to sell me additional maintenance. When I asked why it was taking so long, they said I didn't h appointment needed. It took 1.5 hours and they wanted to sell me additional maintenance. When I asked why it was taking so long, they said I didn't have an appointment. I just came for a quick oil change, an hour drive for me. Very disappointed! More

Needed a loaner car & cannot drive an SUV. Reid got involved because service is not allowed to hold loaners. Because service is not allowed to hold cars. I left a message for the manager and t Reid got involved because service is not allowed to hold loaners. Because service is not allowed to hold cars. I left a message for the manager and that's when Reid called & personally took care of it. When I picked up my vehicle there was no charge . I had made 2 trips to get a loaner before this. I was not expecting No Charge & that was so kind. It had been a very frustrating experience and this really made up for it! More