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Morrie's Minnetonka Mazda
Minnetonka, MN
913 Reviews
Buy Happy®. Once you get it, you’ll never want to buy a car without it. To understand Buy Happy®, you need to understand the principles behind it. There’s a stigma attached to car buying, and it’s one we don’t much care for – so at Morrie’s, we do things a little differently. Buy Happy® is car shopping the way it should be; zero pressure, hassle-free, and transparent. Our information-rich salespeople are compensated based on the number of vehicles they sell, regardless of price. Put simply, this means that they’ll try to find the best vehicle to suit your needs – not the one that will put the most money in their pockets. Speaking of pricing, all of our vehicles are clearly marked with our Best Price First, Pure and Simple™. No haggling; every guest pays the same low price. Sound too good to be true? It isn’t. It’s Buy Happy®. At Morrie’s, it’s all about the experience. Whether that’s buying, selling, or servicing, we’re committed to providing the Twin Cities with the best automotive experience possible. Ultimately, that’s what a dealership’s reputation is based upon – and that’s what has set Morrie’s Automotive Group apart. Buy Happy® is car buying the way it should be. Fun. Informative. Honest. Easy. Rewarding. Affordable. And you can only Buy Happy® from Morrie’s Automotive Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 913 reviews
September 02, 2009
Morrie's Buy Happy 'motto' is a sham. All that means is you are left with no position to negotiate. And even if you try to, good luck. They'll claim all the service that comes with Morrie's, but who really you are left with no position to negotiate. And even if you try to, good luck. They'll claim all the service that comes with Morrie's, but who really wants to pay for 'extended waranty'? They even tried to charge me for bringing the car from Iowa!! And would not budge. Neither did I, I walked off in a huff even though I had almost agreed on the price of the car. Their inventory was poor too. I was looking for a 2009 Mazda6. More
by kridas1
Employees Worked With
Katie (I think)
July 07, 2008
Let me start by saying that this IS how car buying should be. Everyone was friendly, curteous, and we're not hesitent to answer questions or help in any way. The test drive was so much fun. I was taken be. Everyone was friendly, curteous, and we're not hesitent to answer questions or help in any way. The test drive was so much fun. I was taken on a pre-determined route which really showed the car's potential. Of course I was also offered to drive anywhere I'd like if I wanted. There was never a pushy moment, just a lot of listening to what I needed. I felt that my salesperson was actually very concerned about selling me exactly and only what I wanted. The internet sales staff I dealt with were efficient, experienced, and made me feel that I bought from the right dealership. I would recommend Morrie's Mazda to everyone! More
by ampedspeed
Employees Worked With
Internet Sales
May 31, 2006
They slipped me a longer lease than I expressely told them I wanted: I expressly indicated I wanted 36 month no more. They came back with a lower payment after some negotiation but never indicated to them I wanted: I expressly indicated I wanted 36 month no more. They came back with a lower payment after some negotiation but never indicated to me that they had lengthened the lease. I didn't read the fine print assuming they were giving me what I had told them I wanted many times. I didn't find out until the 36th month that it was a 42 not 36 month. My fault for not reading the fine print. Their fault for being sneaky. They banged up my car and blamed me for it: I went in to pick up my car after a repair, I walked out, found damage to my car and returned immediately. I never even got into the car. I talked to a service writer and she indicated I would have to come back on a weekday to talk to a manager. I made an apointment after I got a written statement saying they did the damage from the service writer. I returned to talk to the manager and he basically told me that I couldn't prove that they had done the damage and that It was probably my fault. I finally got them to paint the car and when I went to pick it up it looked like amateur day at the body shop (the morries body shop mind you). I expressed my dislike for the job and it was redone a few days later. It finally looked nice but they didn't clearcoat the job so now being that it's on an air dam its all chipped. I'm not even describing the fact that I've actually purchased/leased 3 cars from then over the years. The first experience was awesome and I was very happy (my car died and the salesperson actually picked me up at my home to complete the sale). The lease I was happy with until the finale of the extra months I didn't ask for (which was after I bought my third car from them). The third and final car I bought I got yanked around from both service and sales and will never, ever recomend those guys to anyone. They have absolutely no concept of follow up care and customer happiness. If I got yanked around after buying 2 cars from them previously then how do they treat new customers? More
by shrique
